Quality & Maintenance Supervisor
About The Position
The Quality & Maintenance Supervisor is responsible for overseeing field quality, maintenance performance, safety compliance, client satisfaction, warranty management, and post-installation operations throughout Southern California. This hands-on leadership role focuses on ensuring projects and maintenance operations meet Pierre Landscape's standards for quality, safety, productivity, and customer service. The Quality & Maintenance Supervisor works closely with Project Managers, Foremen, crews, clients, and Quality & Maintenance administrative staff to identify issues, implement solutions, improve field performance, and support long-term maintenance success.
Requirements
- Strong horticultural and landscape maintenance experience.
- Supervisory or leadership experience within commercial landscaping.
- Bilingual English/Spanish required.
- Knowledge of irrigation systems, plant health, pruning, and landscape maintenance best practices.
- Strong communication, leadership, and organizational skills.
- Valid California Driver's License with acceptable driving record.
- Criminal background check required.
Nice To Haves
- ISA Certified Arborist.
- Tree Risk Assessment Qualification (TRAQ).
- Landscape industry certifications or related education.
- Experience conducting employee training and field coaching.
Responsibilities
- Conduct daily field inspections of maintenance and construction projects.
- Evaluate landscape quality, irrigation performance, and contract compliance.
- Document findings and develop corrective action plans.
- Ensure company standards and client expectations are consistently met.
- Assess plant material, trees, turf, and irrigation systems.
- Diagnose plant health issues, pest concerns, and irrigation deficiencies.
- Recommend corrective actions and long-term solutions.
- Support tree care assessments and coordinate specialty services when needed.
- Promote and enforce company safety policies and OSHA requirements.
- Conduct jobsite safety observations and field audits.
- Coach crews on safe work practices and hazard prevention.
- Support incident investigations and corrective actions when necessary.
- Train Foremen and field crews on horticultural best practices.
- Provide instruction on irrigation troubleshooting, pruning standards, and plant care.
- Support onboarding and field development initiatives.
- Reinforce company quality expectations and operating procedures.
- Manage warranty-related inspections and corrective work.
- Coordinate responses to plant health, irrigation, and landscape deficiencies.
- Track warranty issues through resolution.
- Support project turnover and maintenance transition activities.
- Conduct job walks with clients, Project Managers, and field leadership.
- Monitor production performance and identify improvement opportunities.
- Maintain inspection reports, quality documentation, and operational records.
- Assist with process improvement initiatives across departments.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
