Quality Lead

NuLeaf Naturals•Englewood, CO

About The Position

The Quality Lead oversees the QA/QC process across NuLeaf’s departments and operations. Working closely with department leaders, this role ensures that standards are met and identifies opportunities to improve production standards and quality. The position coordinates the Quality Department’s daily operations, supports regulatory and certification compliance, and develops quality systems, procedures, training, and continuous-improvement practices. It also works with compliance, customer service, production, and external parties on product testing, audits, records, packaging, and quality-related issues.

Requirements

At least 1–3 years of experience in a manufacturing QA/QC position.
Experience with annual recertification audits at a cGMP-certified manufacturer.
Experience developing and maintaining SOPs and work instructions.
Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced production setting.

Nice To Haves

Experience working with Sage, ShipBob, and Zebra technologies.

Responsibilities

Coordinate the daily operations of the Quality Department.
Monitor compliance with NSF/ANSI 455-2-2021 standards and state and federal regulations; coordinate implementation, including processes, procedures, documentation, and training.
Lead and coordinate internal and external audits to maintain manufacturing certifications and standing, including CDPHE, cGMP, and USDA Organic.
Manage implementation of the internal manufacturing sanitation program and monitor its effectiveness.
Review and release finished goods.
Review and release incoming componentry and raw materials.
Manage and enforce internal NCR/CAPA and change order processes.
Develop and maintain a comprehensive quality assurance and records management system; evaluate policies and procedures, coordinate internal practices, ensure regulatory compliance, and work with branch staff to develop procedures and forms.
Coordinate and oversee staff training and development related to GMP standards, standard operating procedures, quality assurance, and records management.
Identify and implement continuous improvements to GMP processes.
Oversee third-party product testing protocols, monitor results, and compile and upload CoAs for traceability.
Work with Hightide’s compliance department to implement compliance directives concerning FTC guidelines, products, and packaging throughout the brand.
Audit and implement methods to inspect, test, and evaluate products and production equipment.
Communicate effectively with internal and external parties about QMS quality objectives and quality standards.
Work with compliance to review and approve product packaging for state and national compliance.
Work with customer service teams to resolve and record quality-related issues.
Create and maintain controlled documents, specification sheets, and manufacturing records.
Review and approve marketing materials for accuracy and compliance.