Controls Engineering - Quality Lead

Quest Global•Greenville, SC
•$80,000 - $120,000•Hybrid

About The Position

The Quality Lead is responsible for day-to-day execution of the Quality function within a large engineering organization supporting GE Vernova. The role builds and maintains a scalable Quality operating model across Delivery Units and Value Streams, strengthening quality systems, standard work, corrective action, analytics, and continuous improvement. Working with the Training & Quality Leader, Delivery Leaders, Value Stream Leaders, Engineering, Operations, and Quality Support resources, the Quality Lead improves quality performance, increases visibility of risks and trends, and ensures follow-through on quality actions. The role focuses on establishing systems, governance, and processes that help technical experts and engineering leaders identify, resolve, and prevent quality issues, rather than serving as the technical expert for every engineering discipline. The position is hybrid in Greenville, South Carolina, with three required onsite days. Travel of up to 10% may be required, and the employee must arrange their own transportation to commute to the location.

Requirements

  • Bachelor’s degree in Engineering, Quality, Operations, Business, or a related discipline, or equivalent relevant experience.
  • 5–10+ years of experience in Quality, Engineering Operations, Manufacturing, Continuous Improvement, Technical Program Management, or a related environment.
  • Experience with Quality Management Systems, audits, corrective action, root cause analysis, or continuous improvement.
  • Experience developing, maintaining, or governing SOPs, work instructions, or controlled documentation.
  • Strong analytical and problem-solving capability, including using data to identify trends, risks, and improvement opportunities.
  • Demonstrated ability to lead cross-functional work and influence without direct authority.
  • Strong project and program management skills, including managing multiple priorities across a complex organization.
  • Strong written and verbal communication skills, with the ability to present quality information clearly to technical and business leadership.
  • Ability to commute to and from the Greenville, South Carolina location using personal transportation arrangements.

Nice To Haves

  • Experience in an engineering, industrial, manufacturing, energy, aerospace, or other technical environment.
  • Experience with ISO-based Quality Management Systems.
  • Experience with NCR, CAPA, RCA, FPY, customer escapes, audit management, and corrective-action processes.
  • Experience with structured problem-solving methods such as 8D, 5-Why, Fishbone, Lean, Six Sigma, or similar approaches.
  • Experience developing quality dashboards, scorecards, and performance reporting.
  • Experience with Power BI, Excel, SharePoint, or similar analytics and document-management tools.
  • Experience working across multiple locations, functions, or global teams.
  • Experience using automation, AI, or digital tools to improve quality processes, reporting, or workflow efficiency.
  • Experience leading or coordinating Quality Support teams or cross-functional quality resources.

Responsibilities

  • Lead day-to-day execution of the Quality organization and translate strategic priorities into actionable plans.
  • Develop, improve, and maintain a scalable Quality operating model across multiple Delivery Units and Value Streams.
  • Coordinate and guide Quality Support resources, priorities, workload, and functional ownership.
  • Strengthen Quality Management System practices, audit readiness, and process compliance.
  • Govern standard work, SOPs, work instructions, reference material, document ownership, and version control.
  • Provide oversight of NCRs, customer escapes, Stop Work events, root cause analysis, corrective actions, and action closure.
  • Improve tracking and visibility of quality events, recurring issues, corrective actions, and lessons learned.
  • Establish and maintain meaningful Quality KPIs, dashboards, and leadership reporting.
  • Analyze FPY, defects, escapes, rework, trends, and other quality indicators to identify systemic risks and improvement opportunities.
  • Lead structured problem-solving and continuous-improvement activities across the organization.
  • Ensure lessons learned are captured, shared, and translated into process, standard-work, capability-development, or training changes where appropriate.
  • Partner with Training to address capability or knowledge gaps identified through quality trends, audits, NCRs, and corrective actions.
  • Partner with Delivery Leaders and Value Stream Leaders to understand quality priorities, risks, and support needs.
  • Drive accountability and follow-through for corrective or improvement actions owned outside the Quality organization.
  • Promote a prevention-focused quality culture centered on ownership, consistency, and continuous improvement.
  • Identify opportunities to improve Quality processes through technology, automation, analytics, and better workflow design.

Benefits

  • Health insurance
  • Paid time off
  • Retirement plan
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