Quality Lead Software & System Design

Hitachi • Toronto, ON

17d • CA$104,840 - CA$134,623 • Onsite

About The Position

The Quality Lead contributes to enhancing the maturity level within their domain, in alignment with the operating model established by the entity or country. They help promote a culture of quality and empower operational teams to take responsibility for managing quality on a daily basis. The Quality Lead plays a transversal leadership and coordination role, providing support, guidance, and development for the relevant stakeholders. They may be involved in any of the following three disciplines: Engineering Quality Lead, Industry & Supply Chain Quality Lead, Services Quality Lead.

Requirements

• 10 years Engineering/Quality Assurance in Railway Industry or comparable experience in other Industry
• +5 years of experience in Root Cause Analysis, Corrective Action Implementation, Failure Investigation and reporting
• +5 years of experience as a Quality Assurance Manager (QAM)
• B.S Software/Electrical/Mechanical Engineering or equivalent
• Process Improvement Training or background (Six Sigma, DMAIC, ...)
• Good Working Knowledge of: CENELEC standards
• Good Working Knowledge of: Quality Management Systems
• Good Working Knowledge of: Project Lifecycle and Deployment
• Good Working Knowledge of: Product Lifecycle
• Good Working Knowledge of: ISO9001, ISO 27001

Nice To Haves

• Six Sigma Black or Green Belt
• Lead Auditor Qualification in ISO 9001 and 27001
• Communication & Training Skill

Responsibilities

• Support the Discipline Process Owner(s) to ensure that processes and procedures are implemented in a uniform manner, that tools are reliable and that employees are trained to the required level of competence.
• Support the Discipline Process Owner(s) to ensures that the discipline is organized such that it is able to meet its Quality commitments, and provides problem-solving support where necessary.
• Support the Discipline Process Owner(s) to ensure the proper implementation of the procedures and policy set up to verify discipline-specific processes and integrate them into bids, projects and products.
• Collects and consolidates any questions raised about the profession by Quality Assurance Managers and Customers, and addresses these issues in a transverse manner.
• Be responsible to ensure that the discipline transformation plan addresses key Quality issues, and that it effectively delivers the expected results.
• Identifies trends and alerts relative to identified structural problems: Application of procedures, maturity of the organisation (consolidated view), correlation with other sources of information.
• Be responsible to ensure that critical action plans are implemented in a timely manner, assesses their efficiency and issues an alert in the event of any discrepancy, Analyses the root causes and makes sure that corrective measures are included in performance plans, Capitalizes on feedback from the teams concerned.
• Be responsible to ensure that the Customer’s concerns and expectations are understood and effectively managed.

Benefits

• Health, Dental and Vision plans - 100% of premiums are company-paid
• Retirement Savings Plan with a company contribution and a match, and without vesting period
• Company paid holidays - 3 weeks of vacation, Holiday closure, personal emergency leave days and sick days
• Maternity/Parental/Adoption top up pay
• Annual Incentive plan
• Company provided Life Insurance, STD and Employee Assistance Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Senior