Quality Lead I - 2nd & 3rd Shift

Maker's Pride Talent Acquisition Team•McComb, OH

About The Position

The Quality Lead serves as a point of contact for QA Technicians during a shift when other supervision is unavailable. The role manages assigned FSQA programs, provides backup for document specialist reviewer tasks, maintains data entry in associated computer systems as needed, and works with the QA team and other department personnel to meet requirements, assignments, trials, and responsibilities. The position operates Monday through Friday, with overtime and weekend work possible. Available shifts are 2nd shift, 2:00 PM to 10:00 PM, and 3rd shift, 10:00 PM to 6:00 AM. The role requires maintaining cooperative working relationships across departments and management levels and communicating effectively with employees and management. The work may involve light to moderate noise, walking to work and break areas, climbing steps, and exposure to hot or cold conditions depending on production operations.

Requirements

  • High school diploma or GED equivalent; QAD approval may be accepted otherwise.
  • Three to five years of QA experience in FDA/USDA facilities.
  • Knowledge of GFSI and FSMA requirements, Environmental Monitoring Programs, QA Technician duties and responsibilities, and customer specifications and expectations.
  • Experience with necessary SAP transactions.
  • Excellent oral and written communication skills.
  • Strong self-confidence, problem-solving skills, and ability to work autonomously.
  • Accuracy, attention to detail, and ability to maintain confidentiality.
  • Ability to communicate in English to give and acknowledge instructions and problems.
  • Physical and mental ability to work more than 40 hours per week.
  • Ability to perform arithmetic using whole numbers, common fractions, and decimals.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to write routine reports and correspondence and interpret written, oral, diagrammatic, or schedule-based instructions.
  • Ability to work well with others in stressful situations, meet deadlines, and handle multiple priorities and tasks.
  • Strong keyboarding, record-keeping, and follow-up skills.
  • Proficiency in MS Office Suite and SAP.
  • Ability to reach with hands and arms; use hands and fingers; see, hear, and talk; walk up to 400 yards; and climb steps.
  • Ability to work in light to moderate noise and potentially hot or cold conditions.
  • Sponsorship for work authorization is not available; candidates must ensure they are legally authorized to work in the location to which they apply.

Nice To Haves

  • Associate degree in a science field is preferred but not required.
  • Experience with GMPs, HACCP, FSMA (PCQI), and SQF is a plus.

Responsibilities

  • Monitor and assist QA Technicians performing in-process QA checks.
  • Participate in the Internal Audit program.
  • Perform GMP audits.
  • Oversee incident report generation and communication.
  • Lead and assist in managing RCA-CAPAs.
  • Participate in mock traces and recalls as necessary.
  • Perform and/or oversee PEM and Non-PEM swabbing programs.
  • Assist in consumer and customer complaint investigations.
  • Serve as the main QA contact for assigned trials or new product qualification activities.
  • Track and order laboratory supplies.
  • Monitor rework processes for compliance with standards.
  • File paperwork related to the GFSI system.
  • Maintain hold inventory records.
  • Participate in sensory and other product reviews as required.
  • Provide data for KPIs.
  • Perform QA Technician duties as backup when required.
  • Follow Good Manufacturing Practices (GMPs) at all times.
  • Comply with applicable safety, health, environmental, and company rules, regulations, and policies.
  • Perform other duties as assigned by QA leadership.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Short- and long-term disability
  • Paid holidays
  • Vacation
  • Referral and production bonus opportunities
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