Quality Lab Supervisor

Printpack • Grand Prairie, TX

6d

About The Position

The Quality Lab Supervisor leads and oversees quality control operations while managing a team of Quality Assurance Techs who ensure product quality, regulatory compliance, and continuous improvement. This role combines hands-on technical expertise with supervisory responsibilities to maintain the highest quality standards across all production processes.

Requirements

• Supervise, coach, and develop a team of QA Technicians IIs.
• Assign daily work activities, prioritize testing schedules, and manage resource allocation.
• Conduct performance evaluations, provide feedback, and identify training needs.
• Foster a culture of Printpack Core Values.
• Foster Printpack Expectations of our Leaders.
• Oversee hands-on testing of materials using various test equipment and analytical methods.
• Review and validate test data and analysis performed by team members.
• Make critical go/no-go decisions for material releases and product approvals.
• Lead defect containment efforts and coordinate corrective action responses.
• Maintain expertise in testing methodologies, equipment operation, and quality standards.
• Ensure compliance with company policies, industry regulations, and customer specifications.
• Oversee calibration programs and equipment maintenance schedules.
• Serve as a technical escalation point for complex quality issues.
• Lead investigations into product defects or process failures, implementing Corrective and Preventative Actions.
• Participate in internal/external audits to ensure adherence to regulatory standards.
• Interface with Production, Support Staff, and other departments on quality matters.
• Communicate test results, quality issues, and recommendations to management.
• Participate in cross-functional teams for problem-solving and process improvements.
• Maintain accurate records in computer systems and quality management software.
• Lead and participate in safety programs and quality improvement initiatives.
• Identify opportunities for process optimization and efficiency gains.
• Drive root cause analysis and implement preventive measures.
• Support the development and implementation of new testing procedures.

Responsibilities

• Supervise, coach, and develop a team of QA Technicians IIs.
• Assign daily work activities, prioritize testing schedules, and manage resource allocation.
• Conduct performance evaluations, provide feedback, and identify training needs.
• Foster a culture of Printpack Core Values.
• Foster Printpack Expectations of our Leaders.
• Oversee hands-on testing of materials using various test equipment and analytical methods.
• Review and validate test data and analysis performed by team members.
• Make critical go/no-go decisions for material releases and product approvals.
• Lead defect containment efforts and coordinate corrective action responses.
• Maintain expertise in testing methodologies, equipment operation, and quality standards.
• Ensure compliance with company policies, industry regulations, and customer specifications.
• Oversee calibration programs and equipment maintenance schedules.
• Serve as a technical escalation point for complex quality issues.
• Lead investigations into product defects or process failures, implementing Corrective and Preventative Actions.
• Participate in internal/external audits to ensure adherence to regulatory standards.
• Interface with Production, Support Staff, and other departments on quality matters.
• Communicate test results, quality issues, and recommendations to management.
• Participate in cross-functional teams for problem-solving and process improvements.
• Maintain accurate records in computer systems and quality management software.
• Lead and participate in safety programs and quality improvement initiatives.
• Identify opportunities for process optimization and efficiency gains.
• Drive root cause analysis and implement preventive measures.
• Support the development and implementation of new testing procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed