Quality Investigator Approver

Pfizer • Rocky Mount, NC

7d • Onsite

About The Position

Every day, everything we do is driven by an unwavering commitment to delivering safe and effective products to patients. Our quality culture, which is both science and risk-based, is designed to be flexible, innovative, and customer-oriented. Whether your role involves development, maintenance, compliance, or analysis through research programs, your contribution is crucial and will have a direct impact on patients.

Requirements

• BA/BS with at least 2 years of experience or MBA/MS with any years of experience or associate's degree with at least 6 years of experience or high school diploma (or equivalent) with at least 8 years of relevant experience
• Proven record of problem-solving and decision-making skills
• Experience in the pharmaceutical industry
• Strong background and knowledge in manufacturing, compliance, and technology investigations, processes, and systems
• Ability to work both independently and collaboratively
• Effective communication skills, both written and verbal
• Computer literate with superior skills in managing Excel spreadsheets
• Specific area/grade gowning required.
• Capable of residing in a controlled environment for more than three (3) hours.
• Capable of standing for periods of more than one (1) hour.
• Must be able to support investigation process after hours as needed.
• Permanent work authorization in the United States.

Nice To Haves

• Master's degree
• Experience with investigations, including conducting and writing investigations using methodology
• Familiarity with regulatory requirements and quality standards
• Strong analytical and critical thinking skills
• Ability to manage multiple projects simultaneously
• Experience with root cause analysis and corrective action plans
• Excellent organizational skills
• Ability to mentor and guide junior colleagues
• Strong interpersonal skills and the ability to foster a collaborative team environment
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and enhance productivity.
• Demonstrated curiosity for exploring how these tools can improve outcomes and understanding of responsible AI practices, including risk management and ethical use

Responsibilities

• Investigate quality issues within manufacturing and quality laboratories
• Examine deviations, out-of-specification results, and atypical investigations
• Identify root causes and suggest effective corrective action plans
• Ensure all reports comply with regulatory requirements and company policies
• Contribute to moderately complex projects, managing your own time to meet targets
• Develop plans for short-term work activities within a collaborative team environment
• Apply skills and discipline knowledge to contribute to work within the Work Team
• Make decisions to resolve moderately complex problems in standard situations
• Work under general supervision, following established procedures and general instructions
• Periodically review work, and may review the work of other colleagues in a mentor role

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• Paid vacation, holiday and personal days
• Paid caregiver/parental and medical leave
• Health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED