Quality Inspector III (1st Shift)
About The Position
The Quality Inspector III ensures service processes meet stringent customer, regulatory, and contamination control standards through advanced inspections, audits, and quality system activities. This role plays a critical part in leading structured problem-solving efforts, including 8D investigations, to resolve quality issues, drive root cause corrective actions, and prevent recurrence. The Quality Inspector III provides technical expertise in process validation, defect analysis, and compliance while mentoring junior team members to support operational excellence and customer satisfaction in a cleanroom-based environment.
Requirements
- High School Diploma or equivalent required
- Strong experience leading 8D investigations and customer corrective actions
- Proficiency in structured problem-solving tools (8D, 5 Whys, Fishbone, Pareto)
- Knowledge of cleanroom operations and contamination control practices
- Strong understanding of quality systems (ISO 9001 or similar)
- Ability to interpret customer specifications, work instructions and process flows
- Strong analytical, organizational, and problem-solving skills
- Ability to translate data into clear, actionable insights and reports
- Strong communication skills, including customer-facing interactions
- Proficient with MS Office and quality systems/software
- 6+ years of experience in a quality role within manufacturing or service operations
Nice To Haves
- Technical coursework or AA degree preferred
- ASQ certification (CQA, CQI, or similar) preferred
- Direct experience leading 8D investigations and closing corrective actions strongly preferred
- Experience in cleanroom or controlled environments preferred
- Semiconductor, aerospace, or high-tech industry experience preferred
- Experience supporting NPI, process transfers, or service operations is a plus
- Ability to interpret Engineering drawings
Responsibilities
- Perform advanced inspections across service workflows, including precision cleaning, coating, and refurbishment processes, and incoming, in-process, and final inspection activities.
- Ensure compliance with customer specifications, cleanliness standards, work instructions, travelers, and quality procedures.
- Review and approve inspection results prior to product release.
- Lead and facilitate 8D problem-solving investigations for internal and customer-reported quality issues.
- Drive root cause analysis using structured methodologies (8D, 5 Whys, Fishbone, Pareto, etc.).
- Develop, implement, and verify corrective and preventive actions (CAPA).
- Partner with Operations and Engineering to ensure effective and sustainable solutions.
- Track, manage, and report status of 8D actions through closure.
- Prepare and deliver customer-facing quality responses and reports.
- Generate and manage nonconformance reports (NCRs), deviation documentation, and inspection records and quality data.
- Conduct internal audits of processes, cleanroom practices, and quality systems.
- Analyze quality data and trends (defects, yield, rework) to identify improvement opportunities.
- Support KPI reporting and statistical analysis (SPC, trending, etc.).
- Develop and improve inspection methods, process controls, and quality procedures and work instructions.
- Interface with Operations, Engineering, Suppliers, and Customer Quality teams.
- Support customer audits, inquiries, and escalations as needed.
- Train and mentor QA Technicians and Inspectors (Level I & II).
- Promote a culture of quality, accountability, and continuous improvement.
- Maintain a clean, safe, and compliant work environment.
- Ensure adherence to cleanroom protocols, contamination control, and ESD requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
