Quality Information Manager

NATIONAL HEALTH- WHITE OAK GROUP•Shelby, NC

1d•Onsite

About The Position

Responsible for planning and implementing program audits and monitoring data and will act as a resource to support the facility’s ongoing QI program. Will work with the Administrator/Director of Nursing or other designated individual to ensure compliance with state and federal regulatory requirements pertaining to facility health records.

Requirements

High school graduate with some higher learning.
Good mental and physical health verified by a health screen per facility policy.
Familiarity with medical terminology and medical records preferred.
Must have knowledge and operation of computer functions and software applications.
Must be committed to comprehensive and accurate work product.
Requires good organizational skills, must be able to organize and conduct various QI projects/audits at the same time.
Can multitask and set work assignment priorities.
Must be able to key at average rate without errors.
Must have a mature personality; be tactful, patient, level-headed and calm in all situations.
Must be able to cross-train for other duties.
Need effective communication skills, and must have a high degree of initiative, flexibility, and commitment, as well as to be able to work independently.
Capability to coordinate with team members and train other staff members.
Required dedication and efforts toward improving quality outcomes.
Responsible to adhere to HIPAA MINIMUM NECESSARY guidelines and safeguard protected health information.

Nice To Haves

Pharmacy Tech experience
Experience in Long Term Care
Familiarity with medical terminology and medical records

Responsibilities

Planning and implementing program audits and monitoring data.
Acting as a resource to support the facility’s ongoing QI program.
Ensuring compliance with state and federal regulatory requirements pertaining to facility health records.
Maintaining complete confidentiality of resident/facility information, PHI, and family information.
Initiating and maintaining communication with other health care team members.
Assisting with paperwork for resident admission, transfer, and leave of absence.
Reviewing clinical documentation.
Performing ongoing quality checks for new admissions/readmissions.
Conducting ongoing audits of Resident Clinical Information.
Learning and assisting with the facility’s ICD-10 coding process.
Liaising with the pharmacy to audit, identify, and correct physician orders.
Assisting in preparing and maintaining packets for resident admission, transfer, and discharge.
Identifying opportunities for improvement through data collection and analysis.
Assisting in the identification of staff training/retraining needs.
Printing monthly physician orders and auditing physician signatures.
Demonstrating and maintaining competency using current clinical software system.
Identifying tools and resources needed to support facility quality improvement programs.
Training or retraining personnel.
Assisting with work in other facilities with vacant positions or heavy workload.
Performing month-end tasks to ensure deliveries generate for upcoming month.