Quality Improvement Student

Public Health Ontario • Toronto, ON

7d • CA$47,595 - CA$59,360 • Onsite

About The Position

Public Health Ontario (PHO) is seeking a student to join its Quality Improvement (QI) team. This role supports PHO's strategic direction to accelerate moving evidence to action and drive quality improvement for public health. The student will contribute to foundational QI work, applying critical thinking, project implementation and management, process improvement, and written communication skills to support provincial QI work and planning. The position is a fixed-term contract for up to 6 months, with hours of work up to 21.75 per week (3 days).

Requirements

• Strong time-management and organizational skills, including ability to use project management tools (e.g., creating or updating Gantt charts).
• Strong written communication skills, with ability to apply these skills to different products and audiences.
• Interest and ability to learn about and apply quality improvement and automation tools and approaches.
• Ability to apply critical thinking skills, including at a system-level.
• Ability to demonstrate initiative and manage multiple projects simultaneously.
• Ability to work independently and in collaboration with others.
• Strong familiarity with the Microsoft Office suite (e.g., Word, Excel, PowerPoint).

Nice To Haves

• Experience with SharePoint website management is an asset.

Responsibilities

• Contribute to the development and implementation of tools and processes to advance QI education training opportunities for PHO staff and public health unit partners (e.g., streamlining and overseeing registration processes, supporting event planning, contributing to QI resource toolkit development).
• Contribute to the development of emails, reports, slides, and/or other products tailored for different audiences.
• Apply critical thinking skills in working with internal and/or external partners to understand current processes and objectives, identify opportunities, and outline next steps for QI initiatives.
• Share insights and reflections to help co-design QI work.
• Become familiar with PHO’s policies, procedures, and processes (e.g., Privacy, Communications) and support activities related to these areas.
• Support planning and coordination for meetings (e.g., QI Education planning, advisory committee), including secretariat support, meeting logistics, and documentation, as needed.
• Work collaboratively with members of the QI team, colleagues, and public health units to produce high quality products and deliverables.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree