Quality Improvement Specialist (71044)

State of MontanaKalispell, MT
Hybrid

About The Position

The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Behavioral Health & Developmental Disability Division. This position performs quality assurance activities for services provided to persons with developmental disabilities including visits to residential group homes, individual residences and day service locations. Other responsibilities include: on-site visits to ensure health, safety, and quality of life for service recipients; monitors trends in incident management reports to prevent future occurrences; conducts screenings to select individuals for waiver service opportunities. Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.

Requirements

  • Bachelor’s degree in psychology, sociology, human services, special education or other education degree.
  • Three years experience providing services to individuals with developmental disabilities.
  • Knowledge of developmental disabilities resources and services.
  • Knowledge of group mediation and problem resolution.
  • Ability to maintain effective working relationships by using tact and professionalism.
  • Ability to communicate effectively both orally and in writing.

Nice To Haves

  • Education and experience with Applied Behavior Analysis.

Responsibilities

  • Performs quality assurance activities for services provided to persons with developmental disabilities including visits to residential group homes, individual residences and day service locations.
  • Conducts on-site visits to ensure health, safety, and quality of life for service recipients.
  • Monitors trends in incident management reports to prevent future occurrences.
  • Conducts screenings to select individuals for waiver service opportunities.

Benefits

  • Healthcare coverage
  • Retirement plans
  • Paid vacation
  • Sick leave
  • Holidays
  • Work/life balance
  • Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program.
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