Quality Improvement Specialist - SUD facility

Recovery Centers of America•South Amboy, NJ
•Onsite

About The Position

Recovery Centers of America (RCA) is seeking a Quality Improvement (QI) Specialist to join our South Amboy team. In this role, you’ll help drive facility and company-wide quality improvement initiatives, ensuring the delivery of exceptional care, regulatory compliance, and a culture of continuous performance improvement in substance use disorder treatment.

Requirements

  • Bachelor’s degree in a related field preferred.
  • 1–3 years of experience in quality improvement, regulatory compliance, or healthcare operations (behavioral health or substance use disorder treatment preferred).
  • Certification in healthcare quality/process improvement (e.g., Six Sigma Green Belt) preferred.
  • Strong knowledge of healthcare regulatory requirements and accreditation standards.
  • Proficiency in data collection, analysis, reporting, and Microsoft Office Suite.
  • Strong organizational, analytical, communication, and problem-solving skills.
  • Leadership skills with the ability to drive collaboration and continuous improvement initiatives.
  • Commitment to ethical standards, HIPAA compliance, and cultural competence.

Responsibilities

  • Lead and collaborate with all departments to elevate quality of care and ensure compliance with local, state, federal, and accreditation standards (TJC, CARF).
  • Collect, analyze, and monitor quality metrics to identify improvement opportunities and drive data-informed decisions.
  • Develop, implement, and track performance improvement strategies to enhance efficiency, quality, safety, and patient outcomes.
  • Facilitate survey readiness and maintain regulatory documentation and compliance matrices.
  • Analyze incident trends, grievances, and patient satisfaction data to identify systemic issues and implement actionable improvements.
  • Lead key committee meetings, including QAPI, Safety, Infection Control, and Medical Records.
  • Educate and train staff on quality improvement, patient safety, and regulatory standards.
  • Drive progress on Facility Balanced Scorecard metrics and ensure alignment with organizational goals.

Benefits

  • Play a key role in improving quality, safety, and patient outcomes in a mission-driven organization.
  • Collaborate with a multidisciplinary team in a supportive, professional environment.
  • Gain opportunities for professional growth and development in healthcare quality and compliance.
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