Quality Improvement (QI) Coach

CPSO • Toronto, ON

9d • Remote

About The Position

The College of Physicians and Surgeons of Ontario (CPSO) is inviting applications for the role of Quality Improvement (QI) Coach on an independent contract for 2027. This role is for a motivated and experienced practising physician with a background in QI and/or coaching methodology, who is passionate about self-development and embodying QI principles through their practice. As a self-directed individual with a demonstrated track record of organizing and utilizing time efficiently, you will join a small, dedicated team of approximately 12 QI Coaches. Your primary responsibility will be to support registrants participating in CPSO’s QI Programs to enhance their understanding of how to embed QI principles into their practice and to refine their QI goals and objectives. This role involves remotely reviewing submitted Practice Improvement Plans (PIPs), conducting supportive QI Coaching sessions, preparing brief reports, and actively participating in program improvement and related QI activities as specified by QI Program leadership. CPSO QI Coaches work approximately 8 hours per week and will participate in virtual meetings and ad hoc training sessions as requested.

Requirements

• An active practising registrant in good standing with the CPSO
• Be in active clinical practice with a minimum of five consecutive years of patient-facing practice experience
• Possess sound knowledge of QI principles and aims
• Possess sound knowledge of Coaching methodology and aims
• Have successfully completed the CPSO QI program in the past and are willing to complete the newest iteration of the program within 3 months of hire
• Possess in-depth knowledge of CPSO policies
• Promote and uphold a high standard of evidence-based practice
• Have a strong sense of professional responsibility demonstrated by a commitment to life-long learning through active participation in continuing professional development
• Possess a demonstrated record of being a positive and solutions-focused contributor within a collaborative, team-based environment and ability to maintain the same
• Be skilled or experienced in the provision and receipt of constructive feedback
• Excellent verbal, written, and listening skills, as well as formal report writing experience
• Technological proficiency is required
• Strong analytical skills and an aptitude toward critical thinking are crucial
• Self-directed and demonstrated time-management skillset, with ability to manage complex and competing priorities and respond to unique situations as they arise

Nice To Haves

• Previous experience with QI program development, implementation, and/or evaluation is an asset
• Bilingual in French and English languages, both in verbal and written communication is an asset
• Experience with EMR system(s) is an asset
• Additional academic qualifications, e.g., Masters or other qualifications in Quality Improvement are a definite asset

Responsibilities

• Remotely review submitted Practice Improvement Plans (PIPs)
• Conduct supportive QI Coaching sessions
• Prepare brief reports
• Actively participate in program improvement and related QI activities as specified by QI Program leadership
• Participate in virtual meetings as requested by Quality program leadership
• Participate in ad hoc training sessions

What This Job Offers

• Job Type: Part-time
• Career Level: Senior
• Education Level: No Education Listed