Quality Improvement Facilitator I

IEHP•Rancho Cucamonga, CA

35d

About The Position

Under the direction of management, the Quality Improvement (QI) Facilitator I assists in the facilitation of quality improvement initiatives, including planning, implementation, assessment, and monitoring. The QI Facilitator I possesses knowledge of fundamental quality improvement concepts; and is able to apply the techniques of system design, project management, continuous quality improvement (e.g., brainstorming, cause and effect analysis, root cause analysis), and outcomes measurements with minimal coaching or oversight. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.

Requirements

Minimum of two (2) years demonstrated experience, at a professional level, in process/project management including participation in quality improvement projects or operations.
Bachelor's degree from an accredited institution required, degree preferably in Public Health, Health Administration, or other health care related field from an accredited institution.
Foundational knowledge of: Project management techniques, basic tools of continuous improvement, and work process redesign
Standard coding sets as they are used in quality measurement including ICD-10, CPT, CPT Category II, HCPCS, LOINC, NDC.
Strong analytical and critical thinking skills. Proficient in all Microsoft Office applications, with an emphasis on Excel, PowerPoint, and Visio. Strong communication skills (verbal, written and listening) with ability to interact effectively. Skilled in reading and interpreting data.
Must exhibit high attention to detail
Perform complex tasks, prioritize multiple projects and work under pressure to meet deadlines in a fast-paced environment
Successfully contribute to quality improvement projects to achieve optimal potential.

Nice To Haves

Prior experience in the health care setting preferred.
Project Management Professional (PMP) Certification, Certified Professional of Healthcare Quality (CPHQ), or other recognized quality improvement certificate preferred.