About The Position

The Quality Improvement Consultant will actively partner with leaders to improve operations and quality through project management, initiative support, and process improvement. In collaboration with clinical and administrative leaders, will execute improvement projects related to organizational goals and strategies in assigned areas. Consultants will manage all aspects of complex projects, including improvement plans and defining appropriate tools, methodologies and metrics needed to improve efficiencies of healthcare operations, patient safety and clinical processes. Consultants will coach and mentor individuals and teams on improvement methods, system thinking, change management, group dynamics and planning methods.

Requirements

  • Bachelor’s Degree
  • 3-4 years of relevant experience with 2-3 years project management experience (senior quality improvement: 5-7 years of relevant work experience with 3-5 years of project management experience)
  • Experience with process improvement, Lean, Six Sigma or PDSA, project management, change Management.
  • Proven experience in managing successful projects of both small and medium scale.
  • Experience with online meeting and sharing platforms, such as WebEx, MS Teams, and SharePoint to effectively lead projects remotely when needed.

Nice To Haves

  • Healthcare experience preferred.
  • Experience with EMR (Epic).
  • Certified in Institute for Healthcare Improvement (IHI) change methodology, Six Sigma, Lean or related quality Improvement methods
  • Change Management Certification
  • PMP certification
  • CPHQ (Certified Professional in Healthcare Quality)

Responsibilities

  • Actively partner with leaders to improve operations and quality through project management, initiative support, and process improvement.
  • Execute improvement projects related to organizational goals and strategies in assigned areas in collaboration with clinical and administrative leaders.
  • Manage all aspects of complex projects, including improvement plans and defining appropriate tools, methodologies and metrics needed to improve efficiencies of healthcare operations, patient safety and clinical processes.
  • Coach and mentor individuals and teams on improvement methods, system thinking, change management, group dynamics and planning methods.
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