Quality Improvement Associate - Imaging

Arnot Health SystemElmira, NY
Onsite

About The Position

Responsible for assisting in the collection, analysis, and monitoring of data used to assess compliance with regulatory requirements, operations, and policies within the Radiology Department. Provides clerical and administrative support within a team environment.

Requirements

  • General understanding of medical terminology and EMR systems
  • Experience with Microsoft Office
  • Strong organizational and customer service skills

Nice To Haves

  • Medical or hospital experience preferred

Responsibilities

  • Supports quality improvement and compliance initiatives
  • Identifies compliance gaps and improvement opportunities
  • Assists with performance improvement projects
  • Answers phones professionally and courteously
  • Takes messages and communicates information appropriately
  • Communicates effectively with internal and external customers
  • Serves as department receptionist and supports visitors
  • Maintains confidentiality
  • Attends meetings and required trainings
  • Demonstrates strong customer service skills
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