Quality Improvement and Special Projects Specialist

Crosspoint Human Services • Danville, IL

1d • $21 - $24 • Onsite

About The Position

Crosspoint Human Services is seeking a Quality Improvement and Special Projects Specialist to support the agency’s quality management, compliance monitoring, and performance improvement initiatives. In this role, you will facilitate continuous quality improvement meetings, guide cross-functional discussions in order to move projects forward, monitor regulatory requirements and reporting deadlines, and help foster a culture of continuous quality improvement throughout the organization.

Requirements

• Requires a bachelor's degree or equivalent life and/or professional experience.
• Excellent written and verbal communication skills with exceptional attention to detail and the ability to manage multiple projects simultaneously.

Nice To Haves

• Experience with accreditation standards (COA, CARF, Joint Commission) is preferred.

Responsibilities

• Supporting accreditation readiness by monitoring compliance and maintaining required documentation.
• Partnering with teams across the organization to coordinate strategic initiatives and special projects.
• Coordinating quality audits, chart reviews, and program evaluations.
• Providing guidance and technical assistance to staff on quality improvement practices and tools.
• Lead the continuous quality improvement Safety Committee meetings, maintain required documentation, and track follow-up action.

Benefits

• 17-22 paid vacation days per year (accrued based on length of service)
• 12 paid sick days per year
• 10 paid holidays
• Crosspoint pays a portion of health insurance premiums for employees and their families
• Group dental and vision insurance
• Flexible benefits available for employees
• 401(k) participation after 90 days of service with an employer match
• Professional development assistance and tuition reimbursement
• Employee Referral Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level