Quality Improvement Analyst

Habitat Health•Alameda, CA

1d•$81,000 - $107,000•Remote

About The Position

Habitat Health empowers older adults to experience more good days in their homes and communities. Through the Program of All-Inclusive Care for the Elderly (PACE), we provide comprehensive medical care along with support for daily needs such as meals, transportation, and in‑home assistance. We deliver coordinated clinical and social care in our centers and directly in participants’ homes, creating a fully integrated experience that brings peace of mind and a true sense of belonging. As we expand our scalable, affordable PACE model to meet the growing and complex needs of aging populations, our mission‑driven care teams continue to help participants live well on their own terms. Habitat Health is supported by leading healthcare organizations and investors including New Enterprise Associates, Kaiser Permanente, and Town Hall Ventures. We are entering a period of significant growth and are looking for exceptional teammates to help us scale a better model of care for older adults. To learn more, visit www.habitathealth.com.

Requirements

2+ years of experience in quality improvement, healthcare operations, compliance, or a related field
Highly organized, with strong follow-through across recurring workflows, deadlines, and cross-functional partners
Comfort working with data — maintaining trackers, identifying trends, and translating findings into clear recommendations
Strong written and verbal communication skills; able to present findings and facilitate meetings with confidence
Proficiency with Excel or similar tools for tracking, analysis, and reporting
Aligns with our purpose and our values, and is excited about living those out in daily practice
Ability to thrive in a fast-paced, evolving environment with comfort navigating ambiguity, adapting quickly, and contributing to continuous improvement
Strong learning and growth mindset, including seeking feedback, engaging in healthy debate and using data and curiosity to inform decisions.
Acts with integrity and ownership, considering the broader organizational impact, doing the right thing, and following through to deliver results.

Nice To Haves

Clinical background helpful but not required
Experience in PACE, Medicare/Medicaid managed care, or programs serving older adults with complex needs preferred
Familiarity with PACE regulations, DHCS requirements, HPMS reporting, or quality/compliance committee operations preferred

Responsibilities

Maintain quality dashboards and CMS/State reporting tools; flag metric gaps, trends, and follow-up needs.
Prepare monthly metric summaries and follow-up lists that help Center teams stay accountable to quality goals.
Support quarterly data submissions, regulatory review preparation, and case-level documentation in partnership with Compliance.
Track participant safety events, support investigations and root cause analyses, and prepare readouts for Center and central leadership.
Audit whether safety events are captured, escalated, and documented appropriately. Coordinate with Compliance when gaps are identified.
Review ED and inpatient admissions to maintain utilization and quality metrics across Centers.
Identify utilization trends and surface actionable opportunities to Center teams and leadership.
Support QIC operations, including scheduling, agenda development, data presentation, strategic recommendations, and operational improvements.
Support annual QIC review and governing body approval for each Center’s Quality Improvement Program.
Execute internal quality audits on a rotating schedule and maintain documentation for regulatory readiness.
Escalate audit findings that require compliance involvement, corrective action planning, or external audit support.