Quality & Food Safety Manager

goop Kitchen•Los Angeles, CA

1d•Hybrid

About The Position

The CORE Quality & Food Safety Manager is responsible for leading all Quality Assurance (QA) and Quality Control (QC) functions within the CORE commissary operation. This role ensures product consistency, food safety, and regulatory alignment across commissary production and distribution to multiple operating locations. Acting as a critical bridge between Culinary, Operations, and Supply Chain, this position supports a centralized production model that functions similarly to food manufacturing, while maintaining the flexibility and speed required in a restaurant environment.

Requirements

Bachelor’s degree in Food Science, Microbiology, Culinary Science, or related field (or equivalent experience)
5–8+ years of experience in food manufacturing, commissary, or multi-unit restaurant QA/QC
Strong knowledge of HACCP, GMPs, allergen controls, and sanitation programs
Experience in a centralized production or commissary environment preferred
Bilingual (English/Spanish) required
Ability to travel (approx. 15–30%)

Nice To Haves

HACCP Certification
PCQI certification (or equivalent preventive controls experience)
Experience working in hybrid environments (restaurant + manufacturing)
Familiarity with shelf-life validation and distribution logistics

Responsibilities

Develop, implement, and continuously improve commissary-based QA programs aligned with HACCP principles, GMPs, and internal brand standards
Lead food safety plans, preventive controls, and risk-based assessments across commissary production
Ensure compliance with local, state, and company food safety requirements (non-USDA/FSIS facility environment)
Partner with Culinary to validate recipes, processes, shelf life, and packaging standards
Own documentation systems including SOPs, specifications, and traceability programs
Oversee in-process and finished product quality checks to ensure consistency and brand standards
Establish and monitor CCPs, quality metrics, and corrective actions
Lead environmental monitoring, sanitation verification, and allergen controls
Conduct product evaluations including sensory, temperature, and shelf-life validation
Investigate and resolve product deviations, complaints, and non-conformances
Partner closely with Culinary to translate recipes into scalable, production-ready processes
Collaborate with CORE Operations to ensure execution aligns with food safety and quality expectations
Support new product launches, LTOs, and menu transitions from concept to production
Provide guidance and support to field locations receiving commissary products
Develop and deliver bilingual (English/Spanish) training programs for commissary staff
Build a strong food safety and quality culture within production teams
Coach and mentor staff on QA/QC standards and accountability
Travel to CORE locations to validate product quality, handling, and execution
Conduct audits and provide field-level coaching to ensure consistency across sites
Act as a subject matter expert for commissary-driven food safety and quality