Quality Engineering Technical Leader
About The Position
Cisco’s Global Supply Chain organization is seeking an experienced Product Quality Engineering Technical Leader to join our central PQE team. In this highly visible role, you'll collaborate with Product Design, Manufacturing, Supplier Quality, Product Operations, and Customer Experience teams to deliver innovative, reliable products that power the world's networks. Our team influences the product quality lifecycle—from concept and development through manufacturing and customer deployment. If you're passionate about solving complex technical challenges, driving multi-functional alignment, and shaping quality strategy at scale, we'd love to hear from you.
Requirements
- Bachelor’s degree in Engineering with 12+ years of related experience, or Master’s degree with 8+ years of related experience.
- Deep expertise in product quality engineering, product architecture, reliability, and failure analysis.
- Success leading complex cross-functional initiatives and influencing technical and business stakeholders.
- Strong analytical and problem-solving skills, with experience applying statistical methods to drive quality improvements and business decisions.
- Experience leading risk management and change initiatives for new technologies, products, or large-scale programs.
Nice To Haves
- Six Sigma Black Belt certification or equivalent process improvement experience.
Responsibilities
- Lead strategy throughout the New Product Introduction (NPI) lifecycle, ensuring quality is built into products from the earliest design stages.
- Own quality investigations, partner concerns, and corrective actions, driving issues to resolution while providing technical leadership and mentorship.
- Partner across Engineering, Manufacturing, Product Operations, and Customer Experience teams to influence decisions, manage risk, and deliver continuous quality improvements.
- Leverage advanced analytics and data-driven insights to identify trends, mitigate risks, and improve product performance and customer outcomes.
- Drive adoption of Quality Management Systems (QMS), industry standards, and best practices while communicating recommendations and influencing stakeholders at all levels.
- Lead DFx & FMEA engagements for new program releases, manage factory quality through the use of statistical quality management tools including lean six sigma methodologies, Cp / CpK.
Benefits
- medical, dental and vision insurance
- a 401(k) plan with a Cisco matching contribution
- paid parental leave
- short and long-term disability coverage
- basic life insurance
- Cisco restricted stock units
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
- flexible vacation time off program (exempt)
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- annual bonuses (non-sales roles)
- performance-based incentive pay (sales roles)
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What This Job Offers
Job Type
Full-time
Career Level
Senior
