Quality Engineering Manager

7-ElevenIrving, TX
Hybrid

About The Position

7-Eleven is an iconic family of brands with over 86,000 locations, surpassing every retailer in the world. We revolutionize convenience, restaurants and fuel through cutting edge innovation — working hard to be the customer's first choice. 7-Eleven empowers our employees to "activate awesome" and make a meaningful impact in their stores and communities every day. If you're ready to grow, lead and make a difference, come join our team and help shape the future of convenience.

Requirements

  • Bachelor’s degree in Computer Engineering, Computer Science or related field
  • 10+ years of experience in Software Engineering discipline with hands on development experience required.
  • 10+ years of experience in software engineering process, best practices, automation tools and techniques
  • 4+ years of experience leading Test engineering function
  • 10+ years of experience with requirements Analysis and Functional Test Planning as part of designing and implementing a Testing Strategy.
  • 8+ years of functional and automation testing experience
  • 8 years of experience in End-to-end software delivery management in direct-to-consumer ecommerce on online channels
  • 5 years of experience on standardizing test planning, executing, and reporting processes across multiple omni channel teams in a geographically distributed environment is necessary
  • 7 years of experience of agile software development processes, continuous integration and continuous deployment using tools like Jenkins, Stash/Git, in-pipeline automated quality gates and validation.
  • 4 years of experience in key areas such as Cloud Native Architectures, NoSQL data stores, Spring Framework, Java/J2EE, Microservices, JavaScript
  • 6 years of experience with ensuring successful software delivery by ensuring enablers such as environment provisioning, data refresh, setup tools and processes

Nice To Haves

  • Hands on experience with fully automated, modern software engineering practices to enable CI/CD to continuously deliver public facing functionality is a plus
  • Strong working knowledge in Marketing systems, Communication Management, Email and Campaign Management, Customer Care, Master Data Management, Enterprise Data Platforms, Business Intelligence, Integration (ETL/ESB), and modern data analytics is a plus
  • Experience in Enterprise apps such as Oracle Retail, Oracle e-Business Suite and Human Resources, Supply Chain, WMS and Point-of-Sale would be a plus

Responsibilities

  • Responsible for leading quality engineering team and quality process in a hybrid environment with Agile teams at varying levels of maturity.
  • Responsible for working with Agile product squads and wider programs in ensuring appropriate test engineering approach, frameworks and practices are in place to ensure customer facing quality
  • Refine testing approach and delivery processes to ensure appropriate test coverage as well as maintain a continuous improvement outlook incorporating production feedback/RCA from defects found late in release cycles
  • Build and manage QA team, including hiring, coaching, and mentoring team members.
  • Collaborate on feature sprint planning and provide metrics on testing progress.
  • Responsible for engaging with stakeholders to understand requirements, design approaches and develop estimates, staffing plans and day to day management of testing activities
  • Responsible for test planning, test design, test execution, Requirement Traceability Analysis, and Test Coverage Analysis across the various product squads or delivery teams
  • Responsible for managing and coordinating parallel scrums contributing to high-frequency product releases. This includes establishing criteria for release, auditing test plans, defining test KPIs, and automation capabilities, identifying issues associated with product deficiencies and leading test team.
  • Prepare recommendations for testing and documentation procedures to be used in the product design phase to production roll-out.
  • Work with development team in implementing & maintaining Continuous Integration and Continuous deployment.
  • Effectively drive an engineering approach to customer facing quality with shared accountability across unit testing, system testing, contract testing, integration testing, end to end testing, business user acceptance, production validation & post go-live feedback as appropriate.
  • Responsible for developing and executing test environments strategy and architecture plan.
  • Developing strong competencies and toolsets for environment provisioning and setup automated data refresh within a framework of highly automated test and continuous deployment.
  • Conducts working sessions and collaborate with end-to-end partner systems to ascertain technical requirements from test perspective for both manual and automation testing across ecosystem
  • Establish and track KPI’s and metrics for measuring effectiveness and efficiency of our environment and test data management processes.
  • Maximize requirements coverage, automation and engineer approaches to minimize manual environment provisioning and dependencies such as reliable test data.
  • Build, lead & mentor team of SDeTs along with technical leadership/mentoring to deliver high quality products.

Benefits

  • For a general description of all benefits 7-Eleven is offering in the US for the position, please visit this link.
  • For a general description of all benefits 7-Eleven is offering in Canada for the position, please visit this link.
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