Quality Engineering Manager Sr

PNC•Raleigh, NC

1d•Onsite

About The Position

The Senior Quality Engineering (QE) Manager is responsible for defining, leading, and continuously improving the quality strategy across the software development lifecycle (SDLC). This role is part of software engineering and partners closely with the product and business stakeholders to integrate quality early and ensure reliable, scalable, and high-quality software releases. The QE Manager promotes best practices in both manual and automated testing, actively participates in sprint and release cycles, and ensures that quality risks are identified and addressed proactively. The ideal candidate brings strong testing expertise, hands-on automation experience, and the ability to lead and influence teams to deliver high-quality outcomes aligned with business and technical goals. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Oversees all QA activities and processes for a major or multiple software products or systems. Ensures that performance and quality products conform to established company, industry, and regulatory standards. Investigates problems and develops disposition and corrective actions for recurring discrepancies. Provides feedback and input for software development standards and practices. Leads implementation, control, and distribution of all Quality Assurance programs, practices, standards, methodologies, and metrics. Reviews results of major and final tests to determine if product specifications are met in line with requirements and standards. Oversees performance of managers and teams. Identifies and addresses staff training and development needs. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to: Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking. Live the Values - Role models our values with transparency and courage. Enable Change - Takes action to drive change and innovation that will transform our business. Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making. Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Requirements

Strong understanding of software testing methodologies and quality engineering principles
Experience collaborating with cross-functional stakeholders to embed quality early in the SDLC
Ability to define and execute a comprehensive test strategy aligned with business and technical needs
Experience participating in Agile/Scrum sprint and release cycles
Demonstrated ability to identify, raise, and manage quality risks effectively
Database experience with SQL for test validation and data analysis
Strong communication skills, with the ability to influence without authority
Analytical mindset with a focus on continuous improvement
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Nice To Haves

Proven experience with automation testing frameworks and tools
Hands-on experience promoting best practices in both manual and automated testing
Prior people or team management experience
Experience leading or scaling QE practices in an Agile or DevOps environment
Familiarity with CI/CD pipelines and integrating automated tests into build and deployment processes
Analytical Thinking
Artificial Intelligence (AI)
Controls Testing
Corporate Governance
Quality Assurance (QA)
Quality Support
Selenium
Software Testing
Test Case Development
Usability Testing
Application Testing
Coaching Others
Emerging Technologies
Process Management
Software Process Improvement (SPI)
Software Quality Assurance And Testing
System Development Life Cycle
System Testing
Technical Documentation Management

Responsibilities

Promote and enforce best practices across all aspects of testing, including manual and automated testing
Collaborate with product owners, developers, architects, and other stakeholders to integrate quality early in the SDLC
Define, maintain, and ensure alignment of the test strategy with business objectives and technical requirements
Play an active role in testing activities during sprint execution and release cycles
Ensure appropriate test coverage and quality gates are in place throughout development and deployment
Produce and maintain required test artifacts for releases
Identify, communicate, and escalate risks when quality may be compromised
Drive continuous improvement in testing processes, tools, and metrics
Support and guide teams in adopting effective automation strategies
Provide leadership, mentoring, and support to QE and testing team members
Oversees all QA activities and processes for a major or multiple software products or systems.
Ensures that performance and quality products conform to established company, industry, and regulatory standards.
Investigates problems and develops disposition and corrective actions for recurring discrepancies.
Provides feedback and input for software development standards and practices.
Leads implementation, control, and distribution of all Quality Assurance programs, practices, standards, methodologies, and metrics.
Reviews results of major and final tests to determine if product specifications are met in line with requirements and standards.
Oversees performance of managers and teams.
Identifies and addresses staff training and development needs.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service.