Spring 2027: Quality Engineering Co-op, Shark (January through June)

SharkNinja•Needham, MA

1d•Onsite

About The Position

SharkNinja is seeking a Quality Engineering Co-op for its Shark product team in Needham, Massachusetts, from January through June 2027. The role is part of the Product Development organization, which advances the global product roadmap from concept to shelf and works cross-functionally to improve consumer satisfaction and business results. The co-op will contribute to optimizing existing products and supporting insights-driven new product development. The primary focus is tearing down consumer-returned products and analyzing mechanical and electrical failures. The co-op will also examine consumer complaints using call center data and web reviews, recreate reported failures in the lab, and use findings to improve future test methods. They will document root causes and present findings to cross-functional partners and leaders. This is a full-time, 40-hour-per-week position requiring at least five days onsite in Needham. The January-to-June work period is specified. No relocation or housing assistance is provided. The posting describes SharkNinja’s early talent experience as offering meaningful project work, professional development, community events, connections, and an opportunity to present contributions and learnings to company leaders.

Requirements

Currently pursuing a degree in mechanical, electrical, mechatronics, or a related engineering field, and be in the second year or beyond.
Hands-on mechanical or electrical aptitude, including disassembly, hand-tool use, and basic multimeter or measurement skills.
Working knowledge of data analysis; Excel is required.
Comfort with and patience for repetitive lab work, including running products for many hours to reproduce failures.
Curiosity and structured thinking.
Clear written communication and careful, consistent documentation.
A consumer-first perspective when introducing new products or processes or improving current products.

Nice To Haves

Prior project, lab, or maker experience.
Experience with Power BI or similar tools.
Experience with 5 Why, 8D, fishbone diagrams, or other root-cause analysis tools.

Responsibilities

Tear down consumer-returned units and perform failure analysis on mechanical and electrical failures; this is the majority of the role.
Analyze consumer complaints from call center data and web reviews using Power BI to identify patterns, size issues, and track trends.
Recreate consumer-reported failures in the lab by running products for extended periods and reliably reproducing failures.
Use reproduced-failure findings to help improve test methods for future programs.
Document findings and root causes in Jira tickets using structured problem-solving tools such as 5 Why, 8D, and fishbone diagrams.
Present findings clearly to PI, engineering, product development, and process quality partners and leaders.