Quality Engineer

Plastipak Packaging•Plant City, FL

About The Position

The Quality Engineer is responsible for ensuring customer satisfaction by establishing procedures, monitoring process input and output capabilities, and leading continuous improvement activities. The role verifies that preform, bottle, and label requirements are met safely, accurately, and on time to reduce defective product and ensure defect-free shipments. The Quality Engineer directs and coordinates activities related to customer complaints, statistical process control (SPC), and continuous improvement.

Requirements

  • Associate or bachelor's degree in a related field.
  • Strong written, verbal, and interpersonal communication skills.
  • Understanding of basic manufacturing principles, including GMP, Lean, 5S, and Six Sigma.
  • Strong understanding of basic SPC analysis and ability to interpret histograms, Pareto charts, X-MR charts, and X-Bar/R charts.
  • Ability to multitask and handle multiple problems without routine management supervision.
  • Ability to lead cross-functional teams in root-cause investigations and continuous improvement activities.
  • Willingness to travel on short notice for customer quality problems.
  • Self-motivated.
  • Regularly use hands and fingers to handle or feel objects, reach with hands and arms, and talk or hear; frequently stand, walk, and stoop, kneel, crouch, or crawl; occasionally sit and climb or balance.
  • Regularly lift and/or move up to 15 pounds and occasionally lift and/or move up to 50 pounds.
  • Required vision abilities include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.

Nice To Haves

  • 1–3 years of experience working in a manufacturing environment.

Responsibilities

  • Analyze and interpret SPC data to assess process input and output variation and process capability.
  • Initiate action when processes are out of control or out of specification.
  • Conduct studies using statistical and analytical tools, including Design of Experiments (DOEs) and Gauge R&Rs, to assess measurement accuracy and process and machine capability.
  • Devise sampling procedures to confirm Critical To Function (CTF) requirements are documented, specifications are met, and process control is sustained.
  • Lead the site Continuous Improvement Team.
  • Manage the Global Change Control Team to ensure process, machine, and material changes are documented, verified, and validated throughout conversion.
  • Use problem-solving tools such as fishbone diagrams and 5-Why analysis to identify and correct root causes.
  • Manage site qualifications and designated projects, and communicate results throughout the organization.
  • Maintain customer relationships by visiting customer plants for new-material qualifications, quality concerns, and periodic meetings.
  • Initiate corrective actions under company requirements and work with operations teams to validate measures that prevent recurrence.
  • Develop work instructions for job tasks associated with products, processes, and testing requirements.
  • Prepare training materials and conduct training on quality control activities.
  • Report food safety issues to personnel authorized to initiate action.

Benefits

  • Wellness programs
  • Medical, dental, and vision insurance
  • Employee Assistance Program (EAP)
  • Life insurance
  • Accidental death and dismemberment insurance
  • Short-term and long-term disability insurance
  • Accidental insurance
  • Critical illness insurance
  • Hospital indemnity insurance
  • 401(k) with company matching contribution and profit-sharing feature
  • Paid time off, with 80 hours within the first year and subsequent increases
  • Paid company holidays
  • Dependent care flexible spending account
  • Caregiving via Care.com
  • Pet insurance
  • Tuition assistance program
  • Sons and Daughters Scholarship Program
  • Travel assistance
  • Employee discount programs
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