Quality Engineer

McLaughlin Body Company•Rock Island, IL

About The Position

Under the direction of the VP of Manufacturing, the Quality Engineer develops and implements quality assurance standards, processes, and controls. The role develops methods for inspection, testing, sampling, and training; evaluates production capabilities and recommends improvements; and may assist in developing quality assurance policies and procedures. The position focuses on customer service in response to quality complaints, providing Quality Control Plans for assigned products, independently or collaboratively developing and implementing solutions to quality problems, and contributing to company-wide Continuous Process Improvement. The Quality Engineer also supports quality systems and process improvement through audits, statistical methods, corrective actions, and customer and supplier coordination.

Requirements

Bachelor's degree in Industrial Engineering or Industrial Engineering Technology, or three or more years of manufacturing experience.
Excellent verbal communication and professional writing skills.
Strong problem-solving skills and willingness to learn.
Ability to write technical documents such as work instructions, procedures, and validation documents.
Customer and supplier quality experience, including auditing, problem resolution, and corrective action.
Ability to read, analyze, and interpret technical procedures, governmental regulations, and ISO and ASME codes.
Ability to write reports, business correspondence, and procedure manuals.
Ability to communicate effectively with managers, vendors, customers, and other employees.
Ability to work with probability, statistical inference, geometry, trigonometry, fractions, percentages, ratios, and proportions.
Ability to solve practical problems in situations with limited standardization and interpret written, oral, diagrammed, or scheduled instructions.
Strong analytical and problem-solving skills.
Strong understanding of Lean Manufacturing and Six Sigma concepts.
Knowledge of process quality, including process flow, FMEA, control plans, and PPAP.
Knowledge of quality systems including ISO 9001, ISO 14001, AS90001, IATF 16949, and ITAR.
Comfort communicating cross-functionally and across management levels in formal and informal settings.
Ability to write and execute test plans.
Ability to sit and use hands to finger, handle, or touch objects, tools, or controls; frequently talk, hear, stand, bend, and walk; and occasionally lift or move up to 40 pounds.
Required PPE in production facilities: safety glasses with side shields and steel-toe protective footwear; hearing protection in designated areas.

Nice To Haves

CQE (Certified Quality Engineer).
Hands-on experience working in a welding production environment.
Applicable product knowledge.

Responsibilities

Develop, coordinate, and maintain Quality KPIs for the assigned production area to help prevent quality claims from customers and downstream processes.
Coordinate containment, process and product audits, action plans, Quick Kaizen, A3, 8D, and Major Kaizen activities.
Establish visual factory processes that display real-time process and product capability performance and encourage Cp/Cpk improvements.
Provide engineering support and ensure consistent application of quality techniques to solve problems.
Determine when process stability and capability studies should be performed on existing processes; review and analyze results, recommend process changes, and follow up to verify effectiveness.
Participate in developing and approving Failure Mode and Effects Analysis (FMEA).
Write and revise Quality System Procedures, work instructions, process qualifications, and control plans.
Perform required and related PPAP activities.
Identify statistical methods relevant to manufacturing processes and determine quality improvement parameters.
Establish statistical confidence by identifying sample sizes and acceptable error and determining confidence levels.
Develop sampling plans using attribute, variable, and sequential sampling methods.
Prepare reports by collecting, analyzing, and summarizing data and making recommendations.
Assist with conformance audits of internal procedures and product compliance with customer requirements.
Assist in investigating product and process failures that affect customer products and work ethically with customers to resolve them.
Respond promptly to customer inquiries.
Develop and execute test plans.