Quality Engineer

ABB•Arecibo, PR

About The Position

The Quality Engineer manages and improves the plant’s Quality Management System (QMS), including quality assurance and quality control, procedures, field methods, and technical and business processes. The role operationalizes QMS requirements across plant areas and functions and supports actions to improve safety, operating efficiency, quality, productivity, customer satisfaction, and profitability. The position develops corrective action programs, addresses customer and supplier quality issues, maintains quality documentation, ensures compliance with established processes and ISO 9001:2015, and leads improvement projects. It also provides training to quality and operations personnel and drives root-cause analysis and permanent corrective actions for QMS compliance issues.

Requirements

  • Bachelor’s degree in Engineering; Mechanical or Electrical is preferable.
  • Demonstrated project management skills and strong quantitative and analytical skills.
  • Task- and detail-oriented, with the ability to manage time and drive activities under pressure.
  • Ability to read and interpret technical prints.
  • Good oral and written communication in English and Spanish, with proven presentation and facilitation skills.
  • Ability to generate and create change and influence at all levels.
  • Good interpersonal skills and ability to work well as part of a team.
  • Proven ability to work with minimum supervision.
  • Hands-on experience and knowledge of lean philosophy.
  • Strong computer skills, including proficiency in Excel, PowerPoint, and Minitab.

Nice To Haves

  • Knowledge of ISO 9001:2015 procedures.
  • Green Belt training; certification preferred.

Responsibilities

  • Develop corrective action programs to mitigate issues and eliminate product non-conformances.
  • Drive prompt closure of customer quality issues and incorporate lessons learned into operating processes.
  • Ensure established and approved processes remain compliant with ISO 9001:2015.
  • Create, implement, and maintain quality documentation, including quality control plans, procedures, and work instructions.
  • Ensure timely resolution of internal and supplier-related issues that affect operations or customers.
  • Provide training to quality and operations personnel as required.
  • Identify and lead quality improvement projects to achieve business quality commitments.
  • Drive root-cause analysis of QMS compliance misses and develop and implement permanent fixes.
  • Lead external customer quality concerns and perform trend analysis to generate projects.
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