Quality Engineer

Watts Water•Blauvelt, NY

4d•Onsite

About The Position

Watts is seeking a highly motivated, data-driven Quality Engineer to serve as a technical quality resource for manufacturing operations and quality system improvement. The role leads root cause investigations, corrective and preventive actions, manufacturing and supplier quality improvements, new product introduction support, and compliance with customer, regulatory, and internal quality requirements. Working with Production, Engineering, Supply Chain, and the Quality Supervisor, the Quality Engineer uses data-driven decisions and continuous improvement methods to reduce defects, improve process capability and customer satisfaction, and support operational excellence. The position reports to the Quality and Production Engineering Manager and is onsite at the manufacturing facility in Blauvelt, New York. Travel requirements are 10%. Scheduled work hours will be communicated by the manager. The role includes investigating product, process, supplier, and customer quality issues; facilitating corrective actions; developing and maintaining quality documentation; analyzing and reporting quality metrics; supporting supplier quality and audits; and collaborating on process controls, engineering changes, and new product introductions. The Quality Engineer also supports customer complaint investigations, verifies Quality Management System compliance, and ensures compliance with applicable standards and certifications, including ASME, UL, CSA, and CRN. The work is performed onsite in a manufacturing facility. Physical requirements include extended periods seated at a workstation, moving around the manufacturing floor and office, wearing required personal protective equipment, performing repetitive computer tasks, reading and handling documents, communicating with colleagues, operating standard office equipment, and occasionally lifting or carrying light objects. The expected salary range is $93,000–$103,000 per year, with actual compensation dependent on individual skills, experience, qualifications, and applicable law.

Requirements

Bachelor’s degree in mechanical engineering, manufacturing engineering, industrial engineering, quality engineering, or a related technical discipline.
At least 3 years of Quality Engineering experience in a manufacturing environment.
Experience leading root cause investigations and corrective action programs.
Strong knowledge of quality tools, including PFMEA, Control Plans, SPC, MSA, CAPA, and 8D methodologies.
Ability to interpret engineering drawings, specifications, and GD&T.
Experience conducting internal audits and supporting external audits.
Understanding of and adherence to applicable laws, codes, policies, regulations, and safety practices and procedures.
Must establish employment eligibility and satisfactorily complete background checks, including a drug screen, and required pre-employment testing.
Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
Punctuality and dependability; ability to adapt to changing work priorities and stressful conditions.
Adherence to company personnel policies, procedures, and process standards.
Ability to maintain productive and collaborative relationships with other employees and adhere to Watts’ cultural beliefs.

Nice To Haves

Experience with ASME Code products, pressure vessels, boilers, combustion systems, HVAC equipment, or related industrial manufacturing.
Experience with UL, CSA, CRN, and other third-party certification requirements.
Relevant certifications or Six Sigma Green Belt certification.
Supplier Quality Engineering experience.
Experience supporting New Product Introduction (NPI) and Engineering Change processes.
Experience utilizing ERP/MRP systems and quality management software.
Lean Manufacturing and Continuous Improvement experience.
Experience supporting automated data collection, test reporting, and quality performance monitoring systems.
Experience developing enterprise-level Power BI dashboards and data models using ERP, manufacturing, quality, and production data sources.

Responsibilities

Lead investigation and resolution of product, process, supplier, and customer quality issues using structured problem-solving methodologies.
Facilitate root cause analysis and corrective action activities using 8D, 5-Why, Fishbone, FMEA, CAPA, and statistical analysis tools.
Drive continuous improvement projects to reduce defects, scrap, rework, warranty claims, and cost of poor quality.
Develop and maintain control plans, inspection plans, PFMEAs, process flow diagrams, quality procedures, and work instructions.
Analyze quality performance metrics and present findings, trends, and recommendations to management.
Support supplier quality activities, including supplier corrective actions, supplier audits, incoming material investigations, and supplier performance improvement initiatives.
Collaborate with Manufacturing Engineering to establish process controls, validation plans, first article requirements, and critical-to-quality characteristics.
Support engineering change implementation and new product introduction activities to incorporate quality requirements into manufacturing processes.
Conduct internal process, product, and quality system audits to verify compliance with Quality Management System requirements.
Assist with customer complaint investigations and implement effective corrective actions.
Ensure compliance with applicable standards and certifications, including ASME, UL, CSA, CRN, and customer-specific requirements.
Provide technical guidance and quality expertise to cross-functional teams and production personnel.
Partner with the Quality Supervisor to deploy inspection plans, containment actions, and quality controls on the manufacturing floor.
Take responsibility for other projects and duties as assigned by the Quality Manager or Company management.
Uphold Watts’ values and cultural beliefs, and maintain productive, collaborative relationships with colleagues.
Travel as required; travel requirements are 10%.