Quality Engineer

Plastipak Packaging • Garland, TX

8d

About The Position

The Quality Engineer ensures that high-quality rigid plastic containers are produced at the Garland site. The role works closely with customers, suppliers, and internal partners to develop and maintain quality processes, educate associates, resolve issues, and lead continuous improvement activities. The Quality Engineer defines and implements process performance metrics; monitors output, performance, quality, and compliance with processes and business goals; and collaborates across functions to meet quality goals, reduce rework and scrap, and support on-time customer delivery.

The role analyzes statistical process control data, identifies process variation, and initiates corrective actions. It leads change-control protocols and validates implementation, investigates customer product-quality issues, and leads root-cause analyses, design of experiments, or 8D programs. The Quality Engineer visits customer facilities, serves as the site contact for supplier quality issues, supports ISO standards and food safety certification, and serves as an auditor. The role also directs Quality Technicians, develops and delivers quality-control training, and leads or participates in cross-functional continuous improvement initiatives.

Requirements

• Bachelor's degree in Engineering or a related field.
• At least one year of experience working in a manufacturing environment.
• Demonstrated working knowledge of process improvement concepts such as DOE, FMEA, 8D, Root Cause Analysis, SPC, and other analytical problem-solving or continuous improvement tools.
• Familiarity with Lean Manufacturing, TQM, and Six Sigma principles.
• Ability to lead teams in root-cause investigations and continuous improvement activities.

Responsibilities

• Define and implement process performance metrics; measure output and monitor performance, quality, and compliance with processes and business goals.
• Collaborate cross-functionally to meet quality goals, reduce rework and scrap, and support on-time product delivery to customers.
• Analyze statistical process control data to understand process variation and initiate corrective actions when necessary.
• Lead change-control protocols and validate effective implementation of changes.
• Investigate customer product-quality issues and lead root-cause analyses, design of experiments (DOE), or 8D programs to develop effective corrective actions.
• Visit customer facilities to conduct health-check meetings and maintain positive customer relationships.
• Serve as the site's voice to suppliers on quality issues.
• Work with site leadership to maintain ISO standards and food safety certification, including serving as an auditor.
• Direct the work of Quality Technicians.
• Develop and deliver quality-control training to associates.
• Lead and participate in cross-functional continuous improvement initiatives.

Benefits

• Wellness programs
• Health insurance coverage, including medical, dental, and vision
• Employee Assistance Program (EAP)
• Life insurance
• Accidental death and dismemberment insurance
• Short-term and long-term disability insurance
• Accidental insurance
• Critical illness insurance
• Hospital indemnity insurance
• 401(k) plan with company matching contribution and profit-sharing feature
• Paid time off, including 80 hours within the first year and subsequent increases
• Paid company holidays
• Dependent care flexible spending account
• Caregiving via Care.com
• Pet insurance
• Tuition assistance program
• Sons and Daughters Scholarship Program
• Travel assistance
• Employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level