Quality Engineer

ABB•Richmond, NJ

4d•Remote

About The Position

The Quality Engineer serves as a technical design authority and customer-facing lead for ABB Critical Power projects. The position combines engineering responsibilities with commercial customer engagement to support project delivery and resolve customer quality issues. The engineer uses product knowledge, management skills, and communication abilities to coordinate ABB service, engineering, factory, and product management teams in addressing customer concerns. ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure, and commercial buildings. Its portfolio includes industrial circuit breakers, low-voltage systems, motor-starting applications, and safety devices, as well as UPS solutions and energy-management software. The position is remote and requires 40% travel for customer visits and project support. Candidates must already have US work authorization permitting employment with ABB.

Requirements

Bachelor’s degree in Electrical Engineering or a related field and at least 7 years of experience in electrical distribution or power systems; or a master’s degree and at least 5 years of relevant experience.
Strong interpersonal and communication skills.
Fluency in written and spoken English.
Proficiency in MS Office and MS Teams, and ability to leverage AI tools in job functions.
Ability to manage multiple projects and work independently with minimal supervision.
Ability to establish and nurture partnership relationships with ABB Product Management, engineering, and service.
Must already have work authorization permitting employment with ABB in the United States.

Nice To Haves

PE certification.
Experience with LV/MV UPS systems, batteries, static transfer switches, power conditioning, PDUs, and ATS.
Familiarity with industry codes and standards, including ANSI, IEEE, NEC, NEMA, NFPA 70E, and UL.
Lean Six Sigma certification.
Previous field, factory, or design engineering experience in data centers, hospitals, or industrial facilities.

Responsibilities

Serve as ABB’s primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines.
Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects.
Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements.
Identify and resolve technical challenges and communicate product gaps, customer needs, and market trends to commercial and product management teams.
Collaborate with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to support successful project execution.
Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs.

Benefits

Choice between two medical plan options: a PPO Copay Plan or a High Deductible Plan with a Health Savings Account.
Choice between Core and Core Plus dental plans.
Vision benefit.
Company-paid life insurance equal to 2x base pay.
Company-paid AD&D insurance equal to 1x base pay.
Voluntary life and AD&D coverage, employee-paid up to plan maximums.
Company-paid short-term disability for up to 26 weeks.
Company-paid long-term disability at 60% of pay, with an option to buy up to 66 2/3% of pay.
Supplemental benefits, employee-paid, including accident insurance, hospital indemnity, critical illness, and pet insurance.
Parental leave for up to 6 weeks.
Employee Assistance Program.
Health Advocate support for mental and behavioral health, general health navigation, virtual health, and infertility and adoption resources.
Employee discount program.
401(k) Savings Plan with company contributions.
Employee Stock Acquisition Plan (ESAP).
11 paid holidays.
Vacation based on years of service for hourly and non-exempt positions; salaried exempt positions receive vacation under a permissive time-away policy.