Serve as the primary quality contact for customers, helping investigate concerns, resolve issues, and drive customer satisfaction. Lead quality initiatives including audits, inspections, complaint investigations, corrective actions, and continuous improvement projects. Maintain and improve quality management systems, procedures, and documentation to ensure compliance with ISO and customer requirements. Analyze quality data and manufacturing trends to identify opportunities for process improvement, defect reduction, and cost savings. Coordinate PPAP submissions, quality documentation, and customer-required reports to support new and existing business. Manage measurement systems and calibration activities while supporting the effective use of inspection and testing equipment. Train and collaborate with cross-functional teams to strengthen quality practices, improve product performance, and achieve operational excellence.
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Job Type
Full-time
Career Level
Mid Level