Quality Engineer

Royal Technologies•Cullman, AL

54d•Onsite

About The Position

Royal is a diverse manufacturer of injection molding, urethane foam and assemblies, serving the automotive, furniture, and consumer products industries. People who succeed at Royal share the values of Integrity, Stewardship, Teamwork, Hard work, and Excellence. The company is committed to being the employer of choice, building a culture of commitment where everyone is respected and valued, participates, and matters. Royal strives to provide the best possible work environment, encouraging creativity, applauding ingenuity, and rewarding problem-solving. The Quality Engineer is responsible for ensuring consistent quality assurance and fostering positive customer relationships. This role involves leading internal and external quality initiatives, facilitating problem-solving activities, and providing technical support for production and launch activities. Based out of the Cullman, AL facility, this position reports directly to the Quality Manager.

Requirements

Bachelor’s Degree in Quality, Engineering, or related field
Minimum of 5 years of experience in Manufacturing
Excellent interpersonal, verbal, and written communication skills
Ability to handle confrontation with high acumen in communication strategies
Willing and able to travel on short notice and occasionally overnight
Proficiency in utilizing standard quality tools and documentation, including but not limited to: SPC MSA FMEA Control Plans Six Sigma methodologies Pareto Analysis APQP PPAP with familiarity in ISO9001/IATF16949 standards

Nice To Haves

Will also consider a combination of education, training, and/or work experience in lieu of a degree
Injection molding experience is a plus
Completion of VDA 6.3 and/or IATF 16949 Internal Auditor training is highly preferred

Responsibilities

Facilitate clear verbal and written communications between the organization and customers.
Ensure timely responses to customer concerns through the organization's communication channels.
Travel to key customer locations for improvement activities and issue resolution.
Manage issue-containment efforts both at customer locations and within the organization.
Manage and maintain customer scorecards.
Drive robust root-cause analysis to promptly address and resolve issues with customers and internal processes.
Apply critical thinking to analyze complex quality problems and own the development and implementation of effective preventive solutions.
Lead, drive, and actively participate in continuous improvement initiatives to enhance quality and efficiency, ensuring all action items are driven to closure.
Actively lead internal problem-solving activities, providing decisive guidance and hands-on coaching to drive engagement and accountability within cross-functional teams.
Own and manage safe launch activities, performing data-driven risk assessments, driving collaboration with cross-functional teams, and spearheading all corrective actions to closure.
Lead production sign-offs (PSO), facilitating a clear and accountable hand-off from engineering to the plant.
Proactively lead and support trials following any tool repair or changes, ensuring clear communication of outcomes and next steps to all stakeholders.
Drive the successful execution of production processes and launches by providing hands-on technical support, leading cross-functional engagement, and ensuring clear ownership of quality-related tasks.
Support Quality Technicians in tasks such as gauge management, part and process measurements, and new launch activities.
Assist in quality training for the organization, ensuring adherence to quality standards and procedures.
Play a key role in internal auditing activities, identifying areas for improvement and implementing corrective actions.
Participate in Layered Process Audits across multiple shifts to maintain quality standards.