Quality Engineer

Tennant Company•Minneapolis, MN

11d•Onsite

About The Position

The Quality Engineer II supports Tennant's commitment to Operational Excellence by driving quality improvements, reducing waste, improving process capability, and ensuring customer satisfaction. This role partners closely with Manufacturing Engineering, Operations, Supply Chain, Product Engineering, and Production teams to identify and resolve quality issues, implement sustainable corrective actions, and strengthen manufacturing processes. The Quality Engineer II is responsible for supporting and maintaining the site's Quality Management System (QMS), ensuring compliance with ISO 9001 requirements, leading continuous improvement initiatives, and fostering a culture of proactive quality throughout the organization.

Requirements

Bachelor's degree in Mechanical Engineering, Industrial Engineering, Manufacturing Engineering, Quality Engineering, or a related technical field.
Minimum 3 years of quality engineering, manufacturing engineering, or related experience in a manufacturing environment.
Experience supporting or maintaining an ISO 9001 quality management system.
Experience with root cause analysis, corrective actions, and continuous improvement initiatives.
Experience using Lean Manufacturing principles and quality improvement methodologies.
Experience supporting audits, process documentation, and quality system compliance.
Strong analytical, problem-solving, and decision-making skills.
Excellent written, verbal, and interpersonal communication skills.
Ability to effectively influence cross-functional teams and drive sustainable improvements.
Proficiency with Microsoft Office Suite, including Excel, PowerPoint, Word, Outlook, and Project.
Ability to interpret technical drawings, specifications, and manufacturing documentation.
Strong organizational skills with the ability to manage multiple priorities.
Demonstrates ownership, accountability, and integrity.
Builds collaborative relationships across all organizational levels.
Promotes a culture of continuous improvement and operational excellence.
Adapts effectively to changing priorities and business needs.
Uses sound judgment and data-driven decision making.
Works independently while contributing effectively within a team environment.
Maintains a customer-focused mindset and commitment to quality.
Regularly lift and/or move up to 10 pounds. Frequently lift and/or move up to 25 pounds. Occasionally lift and/or move up to 40 pounds.
Frequent standing, walking, reaching, and use of hands.
Specific vision requirements include close vision, color vision, depth perception, and the ability to adjust focus.
Must be able to wear required personal protective equipment (PPE), including: Safety glasses, Steel-toe footwear, Protective gloves, Hearing protection.

Nice To Haves

Experience with calibration systems and measurement equipment preferred.
Experience with ERP systems such as SAP preferred.
ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or equivalent certification.
Lean Six Sigma Green Belt or Black Belt certification.
Experience with statistical analysis and process capability methods.
Experience supporting New Product Introduction (NPI) or product launch activities.
Working knowledge of CAD drawings and engineering documentation.

Responsibilities

Maintain and continuously improve the site's Quality Management System (QMS) in accordance with ISO 9001 requirements.
Support internal and external audits and coordinate corrective actions resulting from audit findings.
Facilitate documentation control, process standardization, and quality procedure maintenance.
Monitor key quality performance indicators and communicate results to plant leadership.
Support certification activities and ensure ongoing compliance with applicable quality standards.
Develop and implement mistake-proofing (Poka-Yoke) solutions to reduce defects and improve process reliability.
Support and lead Kaizen events, continuous improvement projects, and employee-driven improvement initiatives.
Share best practices and lessons learned across Tennant manufacturing locations.
Assembly support: Sweeper and Scrubber assembly lines
Fabrication support: Rotomold, Machine Shop, Sheetmetal, Welding, Paint departments
Partner with Manufacturing Engineering and Operations to develop capable, repeatable, and efficient manufacturing processes.
Evaluate process performance using statistical and data-driven methods.
Participate in new product introduction (NPI) and product launch activities to ensure quality requirements are incorporated into manufacturing processes.
Develop and implement standardized work instructions and process controls.
Maintain a strong presence on the production floor to support operators, troubleshoot issues, and promote a culture of quality ownership.
Review product specifications and ensure purchased materials meet quality expectations.
Support customer quality investigations and corrective action activities as required.
Work cross-functionally to identify containment actions and long-term corrective measures.
Lead and facilitate root cause investigations using structured problem-solving methodologies such as 8D, A3, 5 Why, and Fishbone Analysis.
Drive corrective and preventive actions to eliminate recurring quality issues.
Identify opportunities to improve quality, productivity, safety, and cost through Lean Manufacturing principles.
Analyze quality performance data and identify trends, risks, and improvement opportunities.
Prepare and communicate reports related to quality performance, corrective actions, audit results, and improvement initiatives.
Support management reviews through the collection and presentation of quality metrics.
Develop working knowledge of Tennant's H.E.A.T. (Hydraulics, Electrical, Adhesives, and Torque) standards and best-build practices.
Support calibration programs and measurement system effectiveness.
Assist in evaluating and implementing new technologies, equipment, and manufacturing processes that improve quality and productivity.