Quality Engineer

BENTELER•Spartanburg, SC

About The Position

The Quality Engineer develops and maintains product quality for customers through strong relationships, understanding customer needs, communication, and continuous improvement of processes and products. The role supports product lines, manufacturing and quality documentation, new projects, and resolution of customer issues. The position works with internal and external customers and suppliers, supports continuous improvement and cost reduction, and provides ongoing education on quality policies and procedures. It manages TS and PPAP documentation and makes decisions to resolve part-quality and customer issues, establishing quality standards and obtaining customer approval when required. The role’s financial dimension includes the cost of scrap.

Requirements

  • Bachelor’s degree in a related field.
  • At least 5 years of manufacturing and quality engineering experience, including experience with TS 16949 and ISO requirements.
  • Knowledge of SPC, APQP, control plans, and PFMEA.

Responsibilities

  • Develop and maintain working relationships with internal and external customers and suppliers.
  • Provide product-line support on product or component quality, gauging, and data interpretation issues.
  • Manage manufacturing and quality documents, including process flows, PFMEAs, control plans, quality alerts, and visual OCRs.
  • Facilitate improvement activities with other disciplines, including cost-reduction initiatives that improve profitability.
  • Provide quality support for potential new projects through the K2 process.
  • Educate others on quality policies and procedures.
  • Resolve customer issues through communication and/or plant visits.
  • Manage and control TS and PPAP documentation.
  • Make decisions to resolve part-quality and customer issues.
  • Set quality standards and obtain customer approval when required.
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