Quality Engineer (Supplier Focused)

Freudenberg Group•Cleveland, GA

About The Position

The Quality Engineer (Supplier Focused) maintains and improves the Quality & HSE Management System in alignment with global standards and customer and supplier expectations. The role strengthens supplier quality through performance evaluation, audits, capability assessments, corrective actions, and supplier development initiatives in partnership with Purchasing and Engineering. The position collaborates with Sales, Engineering, customers, and suppliers to analyze warranty returns, perform root-cause analysis, manage claims, communicate quality trends and systemic issues, and drive corrective actions. It monitors quality KPIs and leads action plans, facilitates audits across internal and external stakeholders and sites, and delivers Quality & HSE training and coaching. The Quality Engineer also leads or supports improvement projects using Lean, Six Sigma, and structured problem-solving methods; maintains PPAP and other quality records; supports measurement, sampling, prototype, and requalification activities; and participates in APQP to support successful product launches. Domestic and international travel may be required.

Requirements

  • Bachelor’s degree in a relevant technical field preferred; an advanced degree or equivalent experience is accepted.
  • Experience in Quality, Manufacturing, or Supplier Quality preferred.
  • Strong knowledge of quality systems, statistical tools, and audit practices.
  • Experience with ISO standards, APQP, PPAP, and other core Quality tools.
  • Strong written and verbal communication skills.
  • Analytical capability and strong problem-solving skills.
  • Ability to interpret customer and supplier requirements and apply them effectively.
  • Proficiency with spreadsheets, word processing, and data analysis tools.
  • Ability to travel domestically and internationally as required.

Nice To Haves

  • Relevant certifications, system experience, and training; ASQ certifications preferred.
  • Professional-level English language skills preferred.
  • Internal auditing experience preferred.

Responsibilities

  • Maintain and improve the Quality & HSE Management System to align with global standards and customer and supplier expectations.
  • Evaluate supplier performance and facilitate supplier audits, capability assessments, and corrective action activities.
  • Support supplier development initiatives to improve quality, reduce risk, and enhance process capability in partnership with Purchasing and Engineering.
  • Partner with Sales, Engineering, and suppliers to analyze warranty returns, conduct root-cause analysis, implement corrective actions, and manage customer and supplier claims.
  • Define, monitor, and improve Quality KPIs, and develop and lead action plans to improve internal and supplier-related quality performance.
  • Facilitate internal, external, customer, and supplier audits; lead cross-site audit activities and drive audit-related improvements.
  • Deliver Quality & HSE training and guide internal teams on quality standards, systems, and tools, including measurement systems and problem-solving methodologies.
  • Communicate with customers and suppliers about quality trends, systemic issues, and improvement actions.
  • Lead or support quality improvement projects using Lean, Six Sigma, and structured problem-solving methods.
  • Support process improvements, equipment upgrades, and measurement system enhancements.
  • Prepare and maintain PPAP documentation and other records in compliance with internal procedures, industry standards, and customer and supplier specifications.
  • Support measurement activities, sampling documentation, and analysis for prototypes and requalification.
  • Participate in APQP activities to support successful product launches.
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