Quality Engineer

Izzio Artisan Bakery • Louisville, CO

3d • Onsite

About The Position

Izzio Artisan Bakery is America’s #1 Sourdough Artisan Bakery, known for its innovation and rapid growth. The Quality Engineer supports the Quality Manager in managing, maintaining, and improving quality and food safety at a sourdough manufacturing facility. This role focuses on customer and consumer complaints management, data-driven quality improvement, and analysis of quality KPIs, applying engineering and scientific principles to ensure finished product performance. The position serves as a key technical partner to Operations, driving preventive actions, continuous improvement, and customer satisfaction.

Requirements

• Bachelor’s degree in food science, food engineering, microbiology, chemical engineering, or related field
• 2+ years of experience in food manufacturing quality or food safety
• Experience managing or supporting customer/consumer complaints and investigations
• Strong data analysis, technical writing, and root-cause problem-solving skills
• Working knowledge of FSMA, HACCP, GMPs, and GFSI standards
• Must Maintain regular, consistent attendance & punctuality.
• Must have a flexible schedule, that includes evenings and weekends (Saturday and Sunday)

Nice To Haves

• Experience with fermented, sourdough, or yeast-based products
• PCQI and/or HACCP certification
• Experience using SPC or quality data visualization tools
• Bakery or dough-based manufacturing experience

Responsibilities

• Serve as primary technical and operational support to the Plant Quality Manager for quality systems execution and daily plant quality activities
• Assist with program ownership, verification, and continuous improvement of site food safety and quality systems
• Provide analytical support for management review, customer communications, and audit readiness
• Act as quality leadership support during investigations, escalations, or Quality Manager absence, as assigned
• Own and manage the customer and consumer complaints process for the facility
• Lead thorough investigations into complaints related to product quality/food safety including sensory, packaging, mold, and foreign material
• Perform root cause analysis and develop effective corrective and preventive actions (CAPA)
• Partner with Operations, Sanitation, and Supply Chain to address systemic issues
• Prepare professional, data-driven customer response documentation in collaboration with the Quality Manager
• Trend complaint data to identify recurring issues and prioritize improvement opportunities
• Develop, monitor, and maintain quality KPIs, including (but not limited to): Customer and consumer complaints, Internal defects and rework, Hold and release performance, Audit findings and CAPA effectiveness
• Perform trend analysis and statistical evaluation (SPC where applicable) to identify emerging risks
• Translate data into actionable insights for plant leadership and cross-functional teams
• Support preparation of dashboards and reports for daily management, monthly reviews, and corporate reporting
• Lead quality improvement projects aligned with plant and company objectives
• Apply structured problem-solving methodologies (5-Why, Fishbone, FMEA, A3, DMAIC)
• Drive cross-functional participation to reduce defects, variation, waste, and customer complaints
• Validate effectiveness and sustainability of corrective actions through follow-up monitoring
• Support development, maintenance, and verification of the site Food Safety Plan in compliance with FSMA Preventive Controls (21 CFR 117)
• Assist in managing HACCP / Preventive Control programs, with emphasis on: Fermentation time, temperature, and pH controls, Sanitation and environmental programs
• Support regulatory inspections and GFSI audits (SQF) including corrective action follow-up
• Support training of plant personnel on quality procedures, GMPs, and complaint prevention
• Work cross-functionally with Operations, Sanitation, Maintenance, R&D, and Supply Chain
• Promote a proactive quality and food safety culture

Benefits

• Competitive base salaries (commensurate with experience) and other recognition dependent upon role.
• Comprehensive medical, dental, and vision insurance options to keep you and your family covered.
• 401(k) with company match.
• Paid time off, paid holidays, and flexible scheduling where possible.
• Ongoing training, professional development opportunities, and pathways to advance your career.
• Weekly take-home bread
• Occasional team meal
• First tastes of our innovation
• Coffee is provided at the office.
• Opportunities to recognize peers via our Employee Portal Recognition & Rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level