Quality Engineer

GCM•Union City, CA

About The Position

The Quality Engineer analyzes quality trends and system data to identify underlying causes of systemic quality deficiencies and poor-performing processes, and leads improvement projects. The role creates process metrics, coordinates major production approval deliverables, conducts internal audits, and works with customers, suppliers, and internal teams to resolve product and process issues. The position leads corrective actions and cross-functional improvement efforts, coordinates customer deliverables such as PFMEAs, MSAs, Control Plans, and Capability Studies, and improves Quality Management System documents. It also supports supplier surveillance and assessments, and manages supplier corrective actions through verification and closure.

Requirements

3–6 years of progressive Quality Assurance experience.
Relevant industry experience.
Associate or bachelor's degree.
Fluent English speaking, reading, and writing skills.
Ability to communicate effectively with clients, vendors, management, and other employees; clear diction, correct grammar, and acute hearing are necessary.
Corrected vision close to 20/20 is necessary to use computer screens, read reports, and respond to correspondence and emails.

Nice To Haves

Bachelor’s degree in a technical field.
Lean Six Sigma Green Belt.

Responsibilities

Coordinate with customers on quality concerns, reports, and improvement projects.
Lead corrective actions using methodologies such as 8D, 5-Why, and fishbone analysis.
Analyze system data to identify major contributors to poor-performing processes.
Identify potential manufacturing-process failure modes and recommend preventive actions.
Evaluate project performance during and after project completion.
Lead cross-functional teams in developing and improving systems.
Coordinate and create PFMEAs, MSAs, Control Plans, and Capability Studies for customer deliverables and manufacturing-process improvement.
Compile PPAPs (Productive Part Approval Process), defect containment, and root cause analysis.
Analyze production and supplier nonconformance data to determine causes.
Analyze customer returns to determine underlying root causes.
Improve QMS documents, including procedures, forms, and work instructions.
Collaborate with external suppliers and product engineering, process engineering, maintenance, purchasing, and operations to resolve product and process issues or non-conformances.
Lead vendor surveillance and on-site assessments of purchased materials and processes.
Issue, track, verify root cause solutions for, and close supplier corrective actions.
Perform other related duties as assigned.
Work collaboratively as a team player, as measured by peers.