Quality Engineer

Mission Critical Group•Brookston, IN

About The Position

The Quality Engineer interprets, complies with, and improves Mission Critical Group’s quality assurance standards. The role ensures quality assurance activities are documented, internal reporting processes are followed, and regular audits are implemented. The Quality Engineer identifies training needs and supports company-wide participation in the quality management system. The position is in the Quality Control department at job site BRK1. Responsibilities may be changed or supplemented to meet operational needs.

Requirements

  • Bachelor’s degree or equivalent experience in engineering or a related field.
  • 1–3 years of applicable experience in a manufacturing, industrial, or related setting.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Excellent technical writing and verbal communication skills.
  • Ability to interpret basic electromechanical diagrams, including front elevation, one-line, manufacturing, and schematic drawings.
  • Proficiency in all Microsoft Office applications.
  • Ability to use required personal protective equipment, including eye, ear, hand, and foot protection.
  • Ability to follow instructions, stay alert to potential shop-floor hazards, and access and navigate each department at assigned facilities.
  • Availability and ability to travel between MCG manufacturing facilities as needed.

Nice To Haves

  • Knowledge of quality assurance and continuous improvement standards, terminology, methods, and tools, including ISO 9001, version control procedures, nonconformance and corrective-action processes, auditing, 8D, 5 Why, PFMEA, Kaizen, and process-flow mapping.
  • Knowledge of low-voltage switchboard or switchgear design, installation, and use.
  • Knowledge of local, state, and federal codes governing installation.

Responsibilities

  • Plan, execute, and document product inspections and testing to verify conformance with specifications and deliverables.
  • Assist the operations team with tracking, documenting, and reporting quality levels for performance, corporate social responsibility, environmental, health, and safety goals and key performance indicators.
  • Investigate product complaints and reported quality issues and ensure they are closed in accordance with company guidelines and external regulatory requirements.
  • Monitor risk-management procedures using software and documentation to identify, investigate, and report issues to management and product development teams.
  • Identify training needs and provide training and support to team members on systems, policies, procedures, and processes.
  • Support, participate in, or conduct external ISO and UL audits, as well as internal audits.
  • Perform other duties as assigned.
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