Quality Engineer

Retech Systems LLC•Tonawanda, NY

6h•$70,000 - $100,000•Onsite

About The Position

The Quality Engineer will provide quality assurance support to the manufacturing and engineering teams by resolving issues, collaborating on improvement processes, and ensuring products meet customer specifications.

Requirements

Extensive knowledge of or the ability to quickly learn the organizations production processes.
Excellent interpersonal skills with ability to serve as a liaison with developers, project managers, and customer support.
Strong analytical and problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Bachelor’s degree (B.S.) from four-year University; or equivalent combination of education and experience.
A minimum of three years in a similar role is required.
Versatile and willing to help the manufacturing team while also putting safety as a top priority.
Excellent verbal and written communication skills for both internal and external customers.
Exceptional organization skills with attention to detail.
Ability to work independently, be proactive and manage time effectively to meet deadlines.
Detail-orientated with ability to respond quickly to a fast-moving and ever-changing environment.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.

Nice To Haves

Experience with Epicor a plus.
Previous experience in a manufacturing environment is preferred.

Responsibilities

Supports and promotes the Quality Management System across the entire company.
Supports the operations team by diagnosing and solving emergent production issues. Performs product and receiving inspections as necessary.
Owns and manages the NCR system. Identifies root causes, corrective actions, etc. and communicates with inspection, production, procurement, engineering and vendors to keep the process moving.
Performs failure evaluations, determines root cause, and implements corrective action.
Supports product development and operations team by providing analysis and expertise throughout the production and inspection process.
Supports the Supplier Quality System by performing vendor audits, qualifications, and on-site inspections as needed. Assists with developing metrics and scorecards.
Work closely with contract manufacturers on product transfers and process validations, help define in-line inspection points to improve product quality, and author product quality plans as needed.
Reviews and authors documents, including but not limited to design plans, process procedures and quality procedures to define the scope, requirements, and function of products.
Ensures products meet both Retech and our customers quality and product integrity requirements.
Analyzes data to identify trends in product quality or defects with the goal of mitigating and preventing recurrence and future defects.
Performs internal audits as assigned by the Quality Manager.
Performs other duties as assigned.