Quality Engineer

M2S Group•Morristown, TN

About The Position

The Quality Engineer develops, maintains, and improves quality plans, inspection methods, control plans, work instructions, and related quality documentation. The role monitors product and process performance using statistical process control, capability studies, trend analysis, and other quality tools. It leads root-cause investigations and corrective and preventive actions, investigates internal and external nonconformances, coordinates containment, and verifies corrective-action effectiveness. Working with cross-functional teams and suppliers, the Quality Engineer helps improve yield, reduce scrap and rework, strengthen process controls, and prevent defects from recurring. The position supports new product introductions, process changes, equipment qualifications, and validation activities; prepares quality metrics and reports; and conducts or supports internal, customer, and supplier audits. It also reviews technical and customer requirements, trains employees on quality practices, and promotes compliance with safety, environmental, regulatory, and quality management system requirements. The position works in both office and manufacturing environments. It may require extended standing or walking, use of required personal protective equipment, and occasional lifting, carrying, or moving of items in accordance with site requirements. Reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the role.

Requirements

  • Bachelor’s degree in Quality Engineering, Manufacturing Engineering, Mechanical Engineering, Industrial Engineering, or a related technical field.
  • Two or more years of quality engineering, manufacturing engineering, or related experience in a production environment.
  • Working knowledge of quality systems, corrective action, root-cause analysis, statistical methods, and continuous improvement principles.
  • Ability to interpret engineering drawings, specifications, tolerances, and technical requirements.
  • Proficiency with Microsoft Office applications and experience using quality, manufacturing, or enterprise systems.
  • Strong analytical, organizational, problem-solving, and written and verbal communication skills.
  • Ability to manage multiple priorities and work effectively across functions and organizational levels.

Nice To Haves

  • Experience in a regulated or ISO-certified manufacturing environment.
  • Knowledge of ISO 9001, IATF 16949, AS9100, or other relevant quality management system standards.
  • Experience with advanced product quality planning tools, including PFMEA, control plans, measurement system analysis, and production part approval processes.
  • Certification such as Certified Quality Engineer, Six Sigma Green Belt, or Lean certification.
  • Experience with metrology, calibration systems, gauge studies, and dimensional inspection equipment.

Responsibilities

  • Develop, maintain, and improve quality plans, inspection methods, control plans, work instructions, and related quality documentation.
  • Monitor product and process performance using statistical process control, capability studies, trend analysis, and other quality tools.
  • Lead root-cause investigations and corrective and preventive actions using structured problem-solving methods such as 5 Whys, fishbone analysis, 8D, and DMAIC.
  • Investigate internal and external nonconformances, coordinate containment activities, and verify the effectiveness of corrective actions.
  • Partner with cross-functional teams to improve yield, reduce scrap and rework, strengthen process controls, and prevent recurrence of defects.
  • Support new product introductions, process changes, equipment qualifications, and validation activities from a quality perspective.
  • Prepare and maintain quality metrics, reports, dashboards, and presentations for leadership and operational teams.
  • Conduct or support internal, customer, and supplier audits and ensure timely closure of findings.
  • Evaluate supplier quality performance and collaborate with suppliers to resolve quality concerns and improve capability.
  • Review engineering drawings, specifications, customer requirements, and change notices to confirm quality requirements are understood and implemented.
  • Train employees on quality standards, inspection requirements, problem-solving methods, and quality system procedures.
  • Promote compliance with applicable safety, environmental, regulatory, and quality management system requirements.
  • Perform other duties as assigned.
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