Quality Engineer

PENTAGON TECHNOLOGIES GROUP INC•Portland, OR

25d•$74,230 - $87,230•Onsite

About The Position

The Quality Engineer is responsible for implementing, monitoring, and maintaining Quality Assurance procedures, processes, metrics, and controls to ensure repeatable processes and high-quality products and services. The role contributes to the development, implementation, integration, and maintenance of Pentagon Technologies’ Quality Management System (QMS). The position is based at the Portland, Oregon facility, is full-time, first shift, and involves travel of up to 15%. The employee must be able to travel to company facilities and vendor and customer facilities within the continental United States as required. No relocation assistance is offered. The role works with corporate quality, development, process engineering, suppliers, customers, and teams across company sites. It covers quality planning and training, audits, risk management, statistical process control, measurement capability, supplier quality, nonconformance and corrective-action programs, customer escalations, and maintenance of quality documentation and training compliance. The employee must function in an office environment and also work in controlled chemical and wastewater and laboratory environments. Applicants sensitive to chemical environments may not be suitable. The position requires regular sitting and standing, reaching with hands and arms, light routine office work, and computer workstation use. Company-required screening tests must be passed. The employee is expected to follow and lead by example on company and applicable regulatory safety requirements.

Requirements

Bachelor of Science degree in a related engineering field.
One to three years of relevant experience managing product, process, and quality systems in accordance with international standards such as ISO 9001.
Knowledge and practical application of Quality Engineering principles, tools, and methods, including FMEA, root cause analysis, GR&R, and 8D/CAPA problem-solving methodologies.
Knowledge and application of metrology techniques, mechanical measurement systems, measurement techniques, and process capability studies.
Quality auditing expertise to assure compliance with policies, standards, and documented processes.
Ability to design appropriate inspection methods to ensure product manufacturability is feasible.
Effective verbal, written, and interpersonal communication skills.
Skill in SPC and process capability using JMP or similar software.
Detail-oriented with strong organizational skills; able to multitask and work well under pressure.
Strong reading, communication, and comprehension abilities, including the ability to read, understand, and generate internal documents such as work order travelers, SOPs, inventory records, regulations, logs, and company records.
Ability to contribute ideas and participate in brainstorming.
Skill in analytical and advanced mathematics and computer software, including MS Office, Visio, SharePoint, and FileMaker Pro or similar.
Ability to function in an office, controlled chemical and wastewater, and laboratory environment.
Ability to travel to company, vendor, and customer facilities within the continental United States as required.
Ability to pass company-required screening tests.
Regularly able to sit and stand, reach with hands and arms, and perform light routine office work, including computer workstation use.
Must follow and lead by example on Pentagon Technologies’ general safety requirements and applicable specific safety regulatory requirements.

Nice To Haves

ASQ certification.
Six Sigma certification.
Lean Manufacturing certification.
ISO 9001 lead auditor training or certification.

Responsibilities

Work with the corporate quality team to develop and implement QMS procedures, processes, and tools at sites.
Prepare and provide QMS and quality training for various organizational levels.
Work with Development and Process Engineering to create pFMEAs and control plans covering required testing, inspection, calibration, and preventive maintenance.
Maintain the company-wide risk register and track the retirement of risks affecting operational performance and customer satisfaction.
Lead and participate in internal, in-process, product, customer on-site, and supplier audits as required.
Support DMR reviews for incoming material and initiate appropriate supplier corrective action.
Develop quality plans for products and services that meet customer and regulatory requirements.
Deploy statistical process control and capability studies to assess processes and capabilities, and help identify relevant statistical methods for quality improvement.
Create inspection instructions and align inspection methods between company sites and customers where necessary.
Perform gage studies to quantify measurement technique capability.
Facilitate failure analysis and root-cause corrective actions across sites.
Lead customer escalations through successful closure.
Support the Supplier Qualification and Monitoring program.
Write and revise policies and procedures and create forms to improve supplier quality processes.
Lead development of Standard Operating Procedures and the review and release process, and provide required company-wide training.
Monitor and trend product non-conformances (DMRs).
Facilitate the Quality Alert and Deviation from SOP program, including issuance and tracking through closure.
Monitor customer satisfaction initiatives and assist as required.
Develop and maintain the training plan and monitor its execution and compliance with requirements.
Perform all tasks safely and efficiently to protect people, products, materials, and company assets.