Quality Engineer

AFL•Duncan, SC

3d•Hybrid

About The Position

The Quality Engineer establishes and maintains a disciplined, data-driven internal quality system and coordinates with suppliers, manufacturing, and purchasing to integrate sound quality policies throughout the supply chain. The role executes projects to improve the quality of raw materials used in manufacturing, including supplier audits, supplier performance monitoring, and corrective and preventive action plans through documented evidence of effectiveness. Internally, the Quality Engineer develops control plans, promotes process discipline through audits, and drives problem resolution and improvement using a closed-loop, data-driven approach. As a member of the quality team, the engineer leads projects to reduce manufacturing defects and supports quality control testing and measurement processes. The role also interacts with customers on technical and quality matters, leads resolution of customer complaints related to performance, and contributes to maintaining ISO 9001 registration and other quality system requirements. The position works in a normal office and manufacturing environment, may need to support off-shift or weekend operations, and requires travel of up to 15%.

Requirements

At least 5 years of experience in a manufacturing environment in a process, quality, or project role.
Demonstrated ability in process-based auditing, root cause analysis, problem solving, and process improvement techniques.
Ability to distinguish effective, closed-loop quality systems from systems that create risk due to fundamental weaknesses.
Ability to work in partnership with suppliers to ensure quality.
Ability to conduct informative, process-based audits grounded in a thorough understanding of quality system requirements.
Strong Microsoft Office and statistical analysis skills.
Strong interpersonal skills and ability to work well with others individually and in groups.
Excellent oral and written communication skills.
Strong attention to detail and due diligence.
Results-oriented approach, with the ability to solve complex problems and implement solutions.
Ability to support off-shift and/or weekend operations.
Ability to travel up to 15%.

Nice To Haves

ASQ certification such as SSBB, CQE, CQM, and/or CQA.

Responsibilities

Evaluate and assess suppliers’ quality systems and manufacturing processes as part of supplier qualification; identify non-conformances and improvement opportunities.
Request, approve, and follow up on supplier corrective actions.
Track, analyze, and report supplier quality performance.
Perform internal audits of critical operational processes.
Develop control plans to monitor the quality of incoming materials and internal production processes.
Apply Six Sigma and DMAIC methodologies to create a data-driven improvement cycle throughout production.
Investigate and resolve quality issues, including technical disposition of defective or anomalous items, and initiate corrective and preventive actions to improve manufacturing process capability and performance.
Interact with customers on technical and quality-related topics or issues.
Lead efforts to resolve customer complaints attributed to performance.
Lead, participate in, and support cross-functional project teams to achieve objectives on time and on budget.
Develop policies and procedures to continuously improve the quality system.
Participate in maintaining ISO 9001 registration and other quality system requirements.
Adhere to and promote AFL’s environmental, health, and safety policies.