Quality Engineer

Textron • Windsor, ON

1d

About The Position

The Quality Engineer is responsible for achieving manufacturing process quality targets during launch and serial production. This role involves stopping processes and escalating non-conformities to quality (STOP-AT-DEFECT). The Quality Engineer will drive and implement continuous improvement activities affecting process quality by collaborating with other departments. They will create and maintain plant-related quality documentation in the internal Quality document management system and alert management to any items affecting product quality/functionality that do not meet requirements. This position serves as a point of contact for customers for assigned lines/programs and may require travel to customer locations. The Quality Engineer will provide quick responses to customers or Quality Resident Engineers (QREs) at customer locations for clarifications, sorting information, and other support. Ensuring knowledge and understanding of all customer-specific requirements, risk management, and product safety is crucial. The role involves leading (8D) problem-solving methods for internal/external quality concerns, including warranty issues, and reviewing customer scorecards daily, escalating and following up on concerns or point reductions and warranty issues. The Quality Engineer will track and complete all PPAP required documentation and data to customers on time, support project-related documents (e.g., P-FMEA, process flow chart), and perform internal audits, completing assigned action plans on time. They will also support the Quality Manager on external and customer audits and ensure ongoing line conformity for all inspection requirements as per the control plan. The role requires the ability to work with digitalized formats for multiple quality processes and proficiency in Excel, PowerPoint, and Word, with openness to learning other Microsoft applications. Additionally, the Quality Engineer will perform SPC analysis and support Gage RR using Minitab.

Requirements

• Ability to meet all assigned individual performance KPIs and measures that are associated with this role.
• Responsible for achieving manufacturing process quality targets during launch and serial production.
• Responsible to stop processes and escalate in all cases of non-conformities to quality (STOP-AT-DEFECT).
• Drive and implement continuous improvement activities affecting process quality by working hand in hand with other departments.
• Create and maintain plant related quality documentation in the internal Quality document management system.
• Responsible for alerting management for all items affecting product quality/functionality that are not meeting the requirements.
• Point of contact for customer for the assigned lines / programs.
• Ability to travel to customer location as needed.
• Provide quick response to customer/ QRE working at customer location for any clarification, sorting information and other support as needed.
• Ensure knowledge and understanding on all customer specific requirements.
• Ensure knowledge about risk management and product safety.
• Ability to lead (8D) problem solving methods for any internal/ External quality concerns including warranty issues.
• Responsible for reviewing customer score card on daily basis and escalate and follow up for concerns or po2int reductions and warranty issues.
• Ability to track and complete all PPAP required documentation and data to customer on time.
• Support project-related documents (e.g. P-FMEA, process flow chart).
• Perform internal Audits and complete all assigned action plan on time.
• Support Quality Manager on external and customer audits.
• Responsible for ongoing line conformity for all inspection requirements as per control plan.
• Ability to work with digitalized format for multiple quality process.
• Ability to proficiently completed task given on Excel, Power point, Word and open to learn other Microsoft applications as needed.
• Ability to perform SPC analysis and support on Gage RR using Minitab.

Responsibilities

• Meet all assigned individual performance KPIs and measures associated with this role.
• Achieve manufacturing process quality targets during launch and serial production.
• Stop processes and escalate in all cases of non-conformities to quality (STOP-AT-DEFECT).
• Drive and implement continuous improvement activities affecting process quality by working hand in hand with other departments.
• Create and maintain plant-related quality documentation in the internal Quality document management system.
• Alert management for all items affecting product quality/functionality that are not meeting the requirements.
• Serve as the point of contact for the customer for the assigned lines / programs.
• Provide quick response to customer/ QRE working at customer location for any clarification, sorting information and other support as needed.
• Ensure knowledge and understanding on all customer specific requirements.
• Ensure knowledge about risk management and product safety.
• Lead (8D) problem solving methods for any internal/ External quality concerns including warranty issues.
• Review customer score card on daily basis and escalate and follow up for concerns or point reductions and warranty issues.
• Track and complete all PPAP required documentation and data to customer on time.
• Support project-related documents (e.g. P-FMEA, process flow chart).
• Perform internal Audits and complete all assigned action plan on time.
• Support Quality Manager on external and customer audits.
• Ensure ongoing line conformity for all inspection requirements as per control plan.
• Work with digitalized format for multiple quality processes.
• Perform SPC analysis and support on Gage RR using Minitab.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed