Quality Engineer

DP World•Kansas City, MO

26d

About The Position

The Quality Engineer oversees quality assurance for the assembly, placement, and setup of data towers at new data center locations. The role establishes inspection plans and quality processes, verifies completed work against customer specifications and company standards, investigates defects and nonconformances, and implements corrective and preventive actions. It supports successful project execution, customer acceptance, and handoff of completed projects to ongoing operations teams, with travel to new locations as projects begin. The position works closely with Operations, Process Engineering, customer teams, site leadership, and other departments. It maintains quality documentation and ISO controls, monitors quality performance, supports audits and continuous improvement, provides guidance and training to operational employees, and communicates inspection results, risks, and corrective-action progress. The role also contributes to regional and local quality initiatives and helps develop and maintain a Lean culture.

Requirements

College degree in Engineering, Quality Management, Manufacturing Technology, or a related technical field; a technical college degree is required.
Experience in a quality role in an automotive or logistics environment, or experience in quality engineering, assurance, or control in manufacturing, distribution, or similar operational environments.
Strong understanding of quality management systems, inspection processes, and quality documentation.
Extensive knowledge and/or training in quality Core Tools, including APQP and FMEA.
Experience conducting root cause analysis, investigating defects, and implementing corrective actions.
Knowledge of relevant international standards, including ISO 9001, ISO 14001, and ISO 45001.
Ability to interpret customer specifications, operational procedures, and quality requirements.
Strong analytical and technical skills, with experience analyzing quality data and preparing reports.
Strong proficiency with Microsoft Office applications, including Excel, Word, and PowerPoint.
Strong interpersonal, organizational, and written and oral communication skills for working with internal and external customers.
Ability to manage multiple priorities and adapt to changing project requirements.
Willingness and flexibility to travel to new project locations as business needs require.

Nice To Haves

Experience supporting new site launches, operational start-ups, or project-based quality assurance.
Background in data center operations, equipment assembly, installation support, or technology infrastructure.
Experience with APQP, PFMEA, and process control plans.
Experience supporting internal audits, quality-system documentation, and compliance initiatives.
Familiarity with Lean manufacturing, Six Sigma, and continuous-improvement methodologies.
Experience using 5 Whys, Fishbone Diagrams, and 8D problem-solving techniques.
Experience collaborating with customers and operational teams to resolve quality concerns.
Quality-related certification such as ASQ Certified Quality Engineer (CQE) or Six Sigma Green Belt.

Responsibilities

Oversee quality assurance activities for the assembly, placement, and setup of data towers at new data center locations.
Develop and implement inspection plans, quality checks, and verification processes aligned with customer specifications and company standards.
Inspect completed work for accuracy, consistency, and compliance with quality requirements.
Document inspection findings, quality results, nonconformances, and corrective actions.
Investigate defects, damaged materials, and nonconforming work; identify root causes and prevent recurring issues.
Partner with Operations, customer teams, and other departments to develop and implement corrective and preventive actions.
Maintain quality documentation, including standard work instructions, process control plans, PFMEAs, and ISO documentation and controls.
Monitor quality metrics, analyze trends, and recommend improvements to reduce defects and process variation.
Support internal audits, quality-system compliance, and continuous-improvement initiatives.
Provide quality-related training and guidance to operational employees.
Collaborate with Process Engineering and Operations to improve processes, quality controls, and operational consistency.
Communicate quality concerns, inspection results, corrective-action progress, and project risks to site leadership and customer representatives.
Support final quality inspections, customer acceptance, and handoff of completed projects to ongoing operations teams.
Travel to subsequent data center locations to establish and oversee quality assurance activities as new projects begin.
Gather customer and internal data for problem-solving and communicate findings to appropriate personnel.
Provide quality input on new processes and aid their implementation, including third-party sorts and handling suspect or damaged material.
Champion Lean engineering goals and help develop, implement, and maintain a Lean culture.
Develop irreversible corrective actions and use structured problem-solving techniques to reduce process variation.
Generate, interpret, analyze, and communicate results using management tools, graphs, and reports.
Administer activities required to maintain ISO certification and coach the organization on maintaining the ISO system.
Drive regional and local quality initiatives and perform other duties as assigned.