Quality Engineer

The Armor Group•Mason, OH

23d

About The Position

The Quality Engineer drives quality improvements to reduce the cost of poor quality by applying quality-system tools and techniques that support the manufacture of products consistent with the company’s Quality Policy. The role serves as a quality liaison among Armor Metal, its vendors, and customers, and routinely interacts with project management, engineering, manufacturing, purchasing, service, sales, suppliers, and customers. Communication with senior management occurs occasionally. The position develops and implements inspection, testing, and evaluation methods; coordinates or performs inspections and required tests; and maintains inspection and testing records throughout each project. It manages non-conformance reporting and the corrective and preventive action process, including follow-up, verification, and closure. The engineer investigates complaints, facilitates root-cause problem solving, leads continuous improvement efforts, and supports quality training, audits, and first-article activities. Work takes place in both an office setting and on the manufacturing floor, with occasional travel to customers, vendors, or seminars.

Requirements

Bachelor’s degree in Science, Engineering, or equivalent is required.
At least five years of quality experience in an engineered or manufactured production environment.
Formal auditor training is required.
Proficiency in GD&T and blueprint reading.
Basic knowledge and understanding of Six Sigma.
Ability to apply skilled mechanical inspection methods.
Working knowledge and application of ISO 9001.
Ability to lead cross-functional teams during problem-solving activities.
Understanding of engineering and manufacturing principles.
Understanding of SPC.
Experience creating and presenting information to internal and external groups.
Ability to work with minimal direction and exercise broad decision-making latitude.
Strong verbal, written communication, and interpersonal skills.
Detail orientation and ability to complete work within deadlines using available time effectively.
Experienced user of MS Office, including Word, Excel, PowerPoint, and Outlook.
Ability to multitask while maintaining efficiency and accuracy.

Nice To Haves

Experience with government contracts, including ITAR.
Experience with CE marking.
ASQ Certified Quality Engineer.

Responsibilities

Serve as the quality liaison among Armor Metal, its vendors, and its customers.
Develop and initiate methods and procedures for inspection, testing, and evaluation.
Coordinate or perform inspections and monitor required tests in accordance with contract plans and specifications.
Compile, analyze, summarize, and maintain inspection and testing records throughout the project life cycle.
Raise non-conformance reports when activities deviate from contract specifications, for internal and external issues.
Stop work where discrepancies remain uncorrected and authorize work to restart once deficiencies are corrected.
Investigate quality complaints and work with department managers and QC technicians to apply corrective measures and prevent recurrence.
Maintain charts, graphs, and statistical records on the quality, nature, and causes of defects.
Facilitate 5 WHY exercises, corrective/preventative action investigations, 8D problem solving, FMEAs, and other recognized root-cause techniques.
Lead continuous improvement efforts using Six Sigma tools and activities.
Coordinate or perform First Article Inspection, First Article Testing, and contract review on government contracts.
Coordinate with the Sales and Aftermarket departments on customer requirements and complaints.
Develop and deliver continuous-improvement-related training.
Work with engineering, manufacturing, and purchasing teams to improve quality.
Schedule and conduct internal audits and report findings to management.
Manage the CAR/CAP process, including issuance, follow-up, verification, and closure.
Manage First Pass Yield reporting, including Pareto analysis of problem areas.
Interface with plant facilities regarding QC issues, protocols, and techniques.
Assist other QC personnel and delegate tasks as needed.
Perform additional duties as assigned by the manager.