Quality Engineer

Land Vehicles Americas•Elkhart, IN

45d•Onsite

About The Position

The Quality Engineer works cross-functionally with Operations, Engineering, Supply Chain, Product Management, Distribution, and Customer Service to identify quality risks, implement corrective actions, and ensure compliance with Dometic quality standards and customer requirements. The successful candidate will be a hands-on problem solver who thrives in a fast-paced manufacturing environment and uses data-driven decision making to improve processes and eliminate recurring quality issues.

Requirements

Quality Engineer works cross-functionally with Operations, Engineering, Supply Chain, Product Management, Distribution, and Customer Service
Identify quality risks
Implement corrective actions
Ensure compliance with Dometic quality standards and customer requirements
Hands-on problem solver
Thrives in a fast-paced manufacturing environment
Uses data-driven decision making to improve processes and eliminate recurring quality issues
Investigate customer complaints and warranty-related concerns
Lead containment activities and corrective actions
Coordinate customer quality issues and communication
Support OEM field issue investigations and quality reporting activities
Drive root cause analysis using structured methodologies including 8D, 5 Why, Fishbone, and corrective action disciplines
Maintain and report monthly performance metrics
Analyze performance data to identify trends and improvement opportunities
Participate in new product launches by supporting APQP, PFMEA, and Control Plan development
Review and approve quality documentation, inspection standards, and work instructions
Support engineering changes, product introductions, and part verification activities
Provide technical support in the development and standardization of quality assurance aspects of new products
Conduct product evaluations, failure analysis, and disposition activities
Perform internal audits, process audits, and product audits to verify quality system compliance
Participate in cross-functional teams to support operational and business objectives
Provide backup support for key segment quality functions

Responsibilities

Provide day-to-day quality support for manufacturing operations with primary focus on investigation of quality concerns and facilitating timely resolution.
Investigate customer complaints and warranty-related concerns and lead containment activities and corrective actions.
Coordinate customer quality issues and communication as required.
Support OEM field issue investigations and quality reporting activities.
Drive root cause analysis using structured methodologies including 8D, 5 Why, Fishbone, and corrective action disciplines.
Maintain and report monthly performance metrics and analyze performance data to identify trends and improvement opportunities.
Participate in new product launches by supporting APQP, PFMEA, and Control Plan development.
Review and approve quality documentation, inspection standards, and work instructions.
Support engineering changes, product introductions, and part verification activities and provide technical support in the development and standardization of quality assurance aspects of new products.
Conduct product evaluations, failure analysis, and disposition activities.
Perform internal audits, process audits, and product audits to verify quality system compliance.
Participate in cross-functional teams to support operational and business objectives.
Provide backup support for key segment quality functions.