Quality Engineer

Dover CorporationSouth Chesterfield, VA
Onsite

About The Position

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services. DFR is part of the Climate & Sustainability Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. We are looking for a Quality Engineer who will coordinate with Manufacturing, Engineering, Sales, and Supply Chain to resolve production and customer quality issues through systematic problem solving methodologies that ensure sustainable quality improvement. The Quality Engineer will accomplish their objectives both as an individual contributor and as a team leader, and will be expected to help build & foster a business environment that embraces quality assurance (QA) and continuous improvement as a key to the company’s ongoing growth and success.

Requirements

  • Bachelor’s degree in applicable Engineering field OR bachelor’s degree in any discipline with subsequent relevant work experience.
  • At least 2 years of experience in a Quality Engineering capacity with a quantifiable track record of results
  • At least 3 years of professional or military experience in an applicable business environment.
  • Project a positive, solution-seeking attitude in all business interactions.
  • Solve complex business problems in both office and manufacturing environments.
  • Employ a variety of QA / problem-solving tools and know when each is appropriate to use.
  • Reject status quo and think beyond roadblocks, past experience, current practices to overcome hurdles and employ creative solutions.
  • Work well in team environments, both as individual contributor and especially as a leader.
  • Motivate others to participate, support, and share your enthusiasm and vision.
  • Effectively communicate verbally, visually, and in writing to sell your ideas to various levels within the organization.
  • Adapt and stay flexible within multiple business environments and audiences.
  • Work at ease in Microsoft Word, Excel, and PowerPoint.
  • Working knowledge of Statistical Process Control (SPC).
  • In-depth knowledge of problem solving & quality assurance tools (PFMEA, CP, ANOVA, DOE…) with practical application experience.
  • Desire to take a hands-on approach to identify opportunities to improve processes and products, measure processes/products, collect and analyze data, form and lead a team, and test and implement improvement solutions

Responsibilities

  • Identifying opportunities to improve quality, productivity, and customer satisfaction.
  • Use formal, data-driven problem-solving methodologies (e.g., PDCA, A3, 6-sigma, etc.) to drive their efforts forward and deliver sustainable results.
  • Understanding and defining production capabilities and applying capability data to engineering & production quality standards and specifications.
  • Designing and coordinating testing as required to ensure that product performance and durability expectations are met.
  • Facilitating compliance with NSF, UL, and other relevant industry standards.
  • Developing measurements and effectively communicating data to various organizational levels.
  • Participating in lean initiatives, such as 5s, value stream teams, and blitz events as required.
  • Working with manufacturing, continuous improvement, and other teams when cross-functional problem solving initiatives are required.
  • Working with Industrial Engineering and Accounting to determine the financial impact of QA activities.
  • Developing training material, operating procedures, work instructions and training individuals/teams as needed in updated processes and procedures.
  • Organizing meetings, events, and associated logistics related to QA activity.

Benefits

  • Medical, Dental, and Vision
  • 401k Retirement Plan
  • Flexible Spending
  • Paid Holidays
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