Quality Engineer

Plexus•Neenah, WI

10d

About The Position

The Quality Engineer I ensures continuous quality compliance during manufacturing operations. This role monitors manufacturing activity so quality issues are addressed quickly, issues quality alerts, and leads containment and purges when required. It leads development of inspection strategies for receiving inspection, pre-ship inspection, and out-of-box audits; ensures Certificates of Compliance and deviation documentation are created and maintained; and maintains manufacturing quality history documentation as needed. The role builds quality awareness in Operations through effective training and inspections, supports customer and regulatory audits, and serves as the primary customer interface for quality matters. It drives continuous improvement in yield, quality metrics, and internal processes, and provides guidance and supervision to Quality Assurance inspectors, operators, group leaders, and technicians. The position supports operational teams in a manufacturing environment and may involve inspecting, qualifying, troubleshooting, and improving jigs, fixtures, and manufacturing methods. Travel is less than 40%.

Requirements

A bachelor’s degree with one or more years of related experience is preferred; an equivalent combination of education and/or experience will be considered.
Ability to work effectively in a fast-paced manufacturing environment.
Ability to proactively identify and solve problems using structured problem-solving tools and make timely, effective decisions.
Ability to apply systemic data analysis and problem-solving to technical and organizational problems.
Ability to design and conduct experiments and analyze, interpret, validate, and communicate data to stakeholders.
Ability to seek out and apply best practices within the assigned area.
Ability to design systems or processes that meet desired needs within realistic economic, efficiency, repeatability, environmental, health, and safety constraints, including documentation and controls for long-term sustainability.
Ability to become a subject matter expert for an assigned system or process.
Ability to coach and mentor technicians and other support staff within areas of expertise.
Ability to work effectively in a cross-functional team environment.
Ability to work with required personal protective equipment in a manufacturing environment.

Nice To Haves

Bachelor’s degree with one or more years of related experience.

Responsibilities

Build and embed Quality Awareness in Operations by ensuring training and inspections are effective.
Educate operators and production associates on quality and compliance procedures.
Ensure compliance with customer requirements, industry standards, and workplace safety requirements.
Serve as the primary customer interface on quality matters and lead improvements to incoming customer inquiries to reduce Return Material Authorizations (RMAs).
Participate in and support site regulatory and customer audits.
Follow Plexus quality policy guidelines and customer specifications, and adhere to regulatory requirements.
Monitor personal work to ensure quality standards are met, identify improvement opportunities, and eliminate waste, scrap, and rework.
Keep supervisors informed and escalate issues when needed.
Drive proactive continuous improvement in yield and quality metrics, including designing templates for documents, file types, and document databases.
Lead cross-functional teams in continual improvement activities for internal processes and deliverables.
Provide supervision to Quality Assurance inspectors and technicians.
Guide Quality Assurance operators, group leaders, and technicians in ongoing quality improvement activities.
Develop inspection strategies for receiving inspection, pre-ship inspection, and out-of-box audits.
Ensure Certificates of Compliance and deviation documentation are created and maintained.
Ensure manufacturing quality history documentation is created and maintained as required.
Inspect, qualify, troubleshoot, and improve jigs, fixtures, and manufacturing methods.