Quality Engineer

Faurecia • Fort Wayne, IN

5d

About The Position

The Plant Quality Engineer is a member of the plant quality team and provides coaching and leadership to ensure that the quality assurance system is applied to meet customer requirements. The role serves as the customer’s representative within the plant and supports quality activities across plant operations, engineering, and customer relations.

The engineer manages quality systems and continuous improvement, supports product and process changes, oversees customer submissions and complaints, and works with plant personnel to resolve quality issues. The role also champions QSE activities and helps ensure that customer concerns and warranty claims receive timely follow-up.

FORVIA describes itself as a global automotive technology supplier focused on sustainable mobility. It promotes a collaborative, multicultural environment and provides learning resources through FORVIA University. The company states that achieving CO2 Net Zero is a priority and describes commitments focused on using less, using better, using longer, recyclability, and the circular economy.

Requirements

• At least 3 years of experience in an industrial environment; automotive supplier experience is preferred.
• Proven competency in control plans, D/PFMEAs, process audits, ISO 14001, TS 16949, key characteristic management, 8D/corrective action skills, APQP, MSA, SPC, and PPAP.
• Experience with OEM-specific quality requirements.
• Results-oriented, with strong written and oral communication skills.
• Basic skills in Microsoft applications, including Excel, Word, Outlook, and PowerPoint.
• Ability to work in a matrix organization.
• Proficient level of English.
• Customer focus, drive for results, and ability to collaborate with others.

Nice To Haves

• Experience in an automotive supplier environment.

Responsibilities

• Perform the role of the customer within the plant.
• Coach and train operators, GAP leaders, and supervisors on Faurecia quality principles and customer-specific requirements.
• Champion QSE activities and coach plant personnel.
• Manage ISO 14001 and IATF 16949/FES through the FCPs.
• Manage continuous improvement activities.
• Stop customer shipments of nonconforming products.
• Present initial customer PPAPs for all parts produced within Faurecia, in conjunction with the Program Quality Leader, and manage re-PPAPs for engineering changes, process changes, and in-sourcing.
• Update documentation to support engineering changes.
• Update and maintain the control plan and support PFMEA updates with the plant process engineer.
• Manage customer liaisons where applicable and feed customer concerns back to the plant through PTEPS into QSS; review and monitor complaint status until closure.
• Ensure customer and internal complaints are answered adequately and on time using FIS problem-solving methodology, with active participation from production personnel, including QRQC and Quality Walls.
• Communicate warranty claims to Plant Engineering and follow up on the plant’s action plans for those claims.
• Access and provide feedback on customer concerns through customer-specific portals.
• Update and manage all internal/external [item not specified in the posting].
• Assist with additional tasks as assigned by the company.

Benefits

• Learning and development resources through FORVIA University, including online and in-person training; the company reports an average of more than 22 training hours per person.
• Career development opportunities in a global organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed