Quality Engineer

Mativ•Columbia, WI

About The Position

The Quality Engineer supports the development and maintenance of the Quality System to ensure products meet customer specifications and achieve superior quality levels. The role addresses customer and supplier quality concerns, supports product and process compliance, and contributes to continuous improvement and problem-solving activities. It also works with Research and Development and coordinates quality activities for machine trials and special projects. The position is based in New Berlin, Wisconsin, and includes customer visits to address quality-related problems and provide support.

Requirements

  • Experience with Quality Systems and ISO Documentation Systems.
  • Proficiency in Microsoft Office.
  • Expertise in continuous improvement, problem-solving, and data analysis.
  • Familiarity with advanced computer applications such as Infor and gauge software.
  • Ability to manage multiple projects and priorities.
  • Excellent written and oral communication skills for a customer-facing role.
  • Strong interpersonal skills to interface with all levels of the organization.
  • Bachelor's degree, or 3 to 5 years of related experience and/or training, or an equivalent combination of education and experience.

Nice To Haves

  • Six Sigma certification (Green Belt or Black Belt) preferred.
  • Certified Quality Engineer (CQE) is a plus.

Responsibilities

  • Manage and resolve customer and supplier inquiries, claims, and quality-related issues promptly and professionally.
  • Use gauges and laboratory equipment, including FTIR and calipers, to identify and qualify materials.
  • Review Supplier Quality Agreements and ensure compliance.
  • Assist with customer regulatory compliance forms.
  • Manage and maintain documentation for PPAP, FMEA, process mapping, process validation, and continuous improvement projects.
  • Oversee part number specifications and ensure adherence to quality standards.
  • Inspect finished goods for medical or prime customers to verify quality compliance.
  • Participate in and lead process improvement projects and problem-solving activities as requested.
  • Support Research and Development teams with quality-related tasks.
  • Coordinate quality activities for machine trials and special projects.
  • Manage customer satisfaction rating processes and coordinate analysis of quality-related data.
  • Visit customers to address quality-related problems and provide support.
  • Perform other duties and responsibilities as assigned.

Benefits

  • Benefits offer choices to meet employees’ and families’ varied needs and are described as high quality, competitive, and affordable.
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