Quality Engineer

West Pharmaceutical Services • Piatt Township, PA

11d • Onsite

About The Position

In this role, you will be a hands-on contributor to West’s success and culture of continuous improvement. You will be directly involved in measuring and analyzing data, implementing corrective actions, and improving products, services, and processes. A significant amount of your workday will be spent in the production and QC areas. Another key component of this position is supporting cross-functional corrective actions and continuous improvement projects in QA/QC, Process Engineering, and Production, at the site, intra-site and corporate levels.

Requirements

• Bachelor's Degree in Engineering, Biology, or Business or equivalent experience required
• Minimum of 3 years experience in a Quality or Engineering role at a pharmaceutical, medical device, or other regulated manufacturer
• Ability to learn, understand, and remember normal tasks.
• Ability to hear, speak, and understand conversation in English in a normal tone of voice.
• Must maintain the ability to work well with others in a variety of situations.
• Must be able to multi-task, work under time constraints, problem solve, and prioritize.
• Ability to make independent and sound judgments.
• Use written and verbal communication skills to all levels of the organization
• Read and interpret data, information and documents
• Analyze and solve problems
• Observe and interpret situations
• Learn and apply new information or new skills
• Work under deadlines with constant interruptions
• Able to comply with the company’s safety policy at all times
• Able to comply with the company’s quality policy at all times
• Able to be aware of all relevant SOPs and Company policies related to duties in this Job Description

Nice To Haves

• Knowledge of Lean, Six Sigma, DMAIC, PDCA, Root Cause Analysis, Corrective Action, Problem Solving
• Experience with statistical processing software (Minitab highly preferred)
• Experience with programming and/or operation of CNC machine tools or CMMs
• Experience with Material or Enterprise Resource Planning (MRP or ERP) system (SAP highly preferred)
• Knowledge of ISO 9001, ISO 13485 or 15378, 21 CFR 820, 21 CFR 210 & 211, cGMP
• Experience auditing processes and products
• Ability to read and interpret technical drawings and documents
• Demonstrate personal initiative and accountability by proposing creative and innovative solutions while actively driving improvement activities forward
• Manufacturing\Six Sigma Green Belt Certification Upon Hire preferred
• Manufacturing\Lean Six Sigma Black Belt with DOE experience. Upon Hire preferred

Responsibilities

• Drive improvement of site and departmental goals of Cost of Poor Quality, Yield Opportunity, etc.
• Provide quality reports and review trending on assigned areas of responsibility
• Work with management and technical staff in performing root cause failure analysis and implementing corrective and preventive actions to preclude recurrence
• Support and contribute to Lean Six Sigma programs and activities towards delivery of the set targets, and continuous improvement of products, services, and processes
• Participate in the development and maintenance of product/service/process risk and hazard analysis
• Conduct Quality Shop Floor Audits to identify, communicate, and follow-up on issues that may impact product quality
• Support optical measurement equipment and systems
• Other duties as assigned

Benefits

• Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities.
• Generous Paid Time Off (PTO): Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively.
• Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level